https://itbrief.news/story/devrev-launches-voice-ai-for-customer-support-calls IT Brief US en 2026-07-24T08:08:00+12:00 DevRev launches Voice AI for customer support calls Contact Centre, Digital Transformation, IT Department, Integration, Applications, Enterprise Resource Planning (ERP), Large Language Models (LLMs), Artificial Intelligence (AI), AI Agents (Agentic AI), Forrester Research, Customer Experience (CX), Conversational AI, Knowledge Management, AI Adoption, Customer service, Retrieval Augmented Generation (RAG), Natural language processing (NLP), Software-as-a-Service (SaaS), Call centre, User experience (UX), Customer Support, Gartner, AI Data, Voice AI, Analyst report 2026-07-24T08:15:05+12:00 https://itbrief.news/story/netbox-labs-and-blueally-partner-on-network-automation IT Brief US en 2026-07-24T04:15:00+12:00 NetBox Labs and BlueAlly partner on network automation Managed Services, Digital Transformation, IT Department, Data centers (DC), Data Quality, Application infrastructure, Risk & Compliance, AIOps, Hybrid IT, Federal Government, IT Automation, Energy sector, Ansible, Service management, Network automation, Arm, Education IT, Chief Revenue Officer (CRO), IT operations management, Data Platform, Change Management, Interoperability, ServiceNow, Open source 2026-07-24T04:15:06+12:00 https://itbrief.news/story/opensearchcon-north-america-2026-unveils-speaker-line-up IT Brief US en 2026-07-24T04:14:00+12:00 OpenSearchCon North America 2026 unveils speaker line-up Intel, Data Analytics, IT Department, Advertising Technologies (Adtech), Application Performance Monitoring (APM), Real time data, Cloud Native, Cloud, Artificial Intelligence (AI), AI Agents (Agentic AI), AIOps, NetApp, Data infrastructure, Booking.com, Apple, Public Sector, Telemetry, DevOps, OpenTelemetry, Open Standards, Uber, High availability, Autodesk, Groupon, Machine learning (ML), Data Ingestion, LinkedIn, Multi-cloud, Monitoring, Software engineering, Log management, IBM, Interoperability, Open source, Observability, Cloud Native Computing Foundation, Amazon Web Services (AWS), Hybrid Cloud 2026-07-24T04:45:05+12:00 https://itbrief.news/story/gtia-report-warns-of-ai-adoption-gap-in-it-channel IT Brief US en 2026-07-24T03:45:00+12:00 GTIA report warns of AI adoption gap in IT channel IT Industry, Digital Transformation, IT Department, Skills shortage, Distributors, Partner Programmes, Data Privacy, Artificial Intelligence (AI), Managed Service Provider (MSP), AI Ethics & Governance, Cybersecurity, Professional services, IT Governance, IT services, AI Adoption, Generative AI (GenAI), AI skills, Business Value, Machine learning (ML), AI Strategy, Data Protection, Risk Management, Change Management, GTIA 2026-07-24T03:45:08+12:00 https://itbrief.news/story/nvidia-opens-medical-physics-simulation-framework-for-robots IT Brief US en 2026-07-24T03:45:00+12:00 Nvidia opens medical physics simulation framework for robots Robotics (Robots), Health Technologies (HealthTech), Medical Technologies (MedTech), Data Generation, Generative AI (GenAI), Medical Device, Digital twins, Synthetic Data, NVIDIA, Open source, Capgemini, AI Safety 2026-07-24T03:45:07+12:00 https://itbrief.news/story/keyfactor-expands-partner-push-for-ai-pqc-services IT Brief US en 2026-07-24T03:34:00+12:00 Keyfactor expands partner push for AI & PQC services Managed Services, Managed Security Services Provider (MSSP), Digital Transformation, Hyperscale, Microsoft Azure, Internet of Things (IoT), Partner Programmes, Quantum Computing, Identity and Access Management (IAM), Regulatory technology, AI Security, Zero Trust Security, Financial Services, Cloud, Artificial Intelligence (AI), Cybersecurity, Telcos, Healthcare, Google Cloud, Automotive, Regulation, Government, Public Sector, Public Key Infrastructure (PKI), Security Services, Encryption, Security Posture, Cryptography, Machine identity, Resilience, Keyfactor, Multi-cloud, Digital Trust, Digital Identity, Enterprise security, Risk Management, Infosec, Google Cloud Platform (GCP), Future-proofing, Resellers, Industrial IoT (IIoT), GRC, GuidePoint Security, Amazon Web Services (AWS), Cloud Security 2026-07-24T03:45:08+12:00 https://itbrief.news/story/ctera-wins-peerspot-awards-for-cloud-storage-backup IT Brief US en 2026-07-24T03:15:00+12:00 CTERA wins PeerSpot awards for cloud storage, backup Disaster Recovery (DR), IT Department, Content Creation, Risk & Compliance, Enterprise Resource Planning (ERP), Data Privacy, Artificial Intelligence (AI), IT Governance, Data management, Customer Choice, Cloud Storage, Data governance, Information Governance, Automation, Data Security, Cyber resilience, Multi-cloud, Data Protection, Market research, Unstructured data, Ransomware, Business Continuity, Hybrid Cloud 2026-07-24T03:15:06+12:00 https://itbrief.news/story/prismatic-adds-native-large-data-sync-for-integrations IT Brief US en 2026-07-24T03:15:00+12:00 Prismatic adds native large data sync for integrations Chief Technology Officers (CTO), Integration, Artificial Intelligence (AI), Data infrastructure, DevOps, Retrieval Augmented Generation (RAG), Data transfer, Data Ingestion, Prismatic, iPaaS 2026-07-24T03:15:05+12:00 https://itbrief.news/story/kore-ai-appoints-two-chiefs-to-drive-enterprise-ai-growth IT Brief US en 2026-07-24T03:15:00+12:00 Kore.ai appoints two chiefs to drive enterprise AI growth Contact Centre, IT service management (ITSM), Digital Transformation, IT Department, Gartner Magic Quadrant, Partner Programmes, Application infrastructure, Enterprise Resource Planning (ERP), Cloud, Artificial Intelligence (AI), AI Ethics & Governance, AI Agents (Agentic AI), Chief Information Officer (CIO), IT Governance, Chatbots, AI observability, Customer Experience (CX), Conversational AI, AI Adoption, Customer service, Procurement, Generative AI (GenAI), Kore.ai, C-Suite, Service management, Customer Success, Software-as-a-Service (SaaS), AI platform, Fortune 500, Forrester Wave, Employee Experience (EX), Business Transformation, AI Strategy, Commercial Strategy, Risk Management, Customer Support, Change Management, Job moves, Analyst report 2026-07-24T04:15:07+12:00 https://itbrief.news/story/aip-mgx-gip-buy-aligned-data-centres-for-usd-40bn IT Brief US en 2026-07-23T04:00:00+12:00 AIP, MGX & GIP buy Aligned Data Centres for USD $40bn Energy efficient, Data centers (DC), Cloud, Asset Management, Artificial Intelligence (AI), AI Infrastructure, Phoenix, Digital Infrastructure, Institutional investors, BlackRock, Workforce development, Private Equity, Environmental, Social and Governance (ESG), App Infrastructure Protection (AIP), Data center construction, Aligned Data Centers 2026-07-23T04:00:06+12:00 https://itbrief.news/story/komodor-adds-ai-memory-to-its-site-reliability-platform IT Brief US en 2026-07-23T04:00:00+12:00 Komodor adds AI memory to its site reliability platform IT service management (ITSM), IT Department, Partner Programmes, Application infrastructure, Risk & Compliance, Enterprise Resource Planning (ERP), Cloud Native, Application Programming Interface (API), DevSecOps, AIOps, ITOM, Kubernetes, Knowledge Management, DevOps, Model Context Protocol (MCP), Komodor, Cursor, High availability, Generative AI (GenAI), Service management, Software-as-a-Service (SaaS), Machine learning (ML), RCA, Incident Response, Microsoft Teams, IT operations management, Software engineering, Slack, Failover, Change Management, Incident management, Observability, Amazon Web Services (AWS) 2026-07-23T04:00:05+12:00 https://itbrief.news/story/cisco-urges-continuous-ai-defence-as-threats-speed-up IT Brief US en 2026-07-23T03:20:00+12:00 Cisco urges continuous AI defence as threats speed up Digital Transformation, IT Department, Cyber attacks, Security Operations Centres (SOCs), Threat detection, System on a chip (SOC), Real time data, Zero Trust Security, Artificial Intelligence (AI), Cybersecurity, Threat actors, Cisco, IT Governance, Network Security, Spear Phishing, Telemetry, Security Posture, Machine learning (ML), Security orchestration, automation and response (SOAR), Incident Response, Cyber resilience, Security analytics, Phishing, Enterprise security, Data Protection, Risk Management, Cyber Risk 2026-07-23T14:30:06+12:00 https://itbrief.news/story/redgate-launches-flyway-mcp-server-for-ai-code-control IT Brief US en 2026-07-23T03:00:00+12:00 Redgate launches Flyway MCP Server for AI code control Data Analytics, IT Department, Enterprise Resource Planning (ERP), Snowflake, AI Ethics & Governance, Software Development, AI Agents (Agentic AI), DevSecOps, Fortune 100, IT Governance, AI Adoption, DevOps, Data governance, Model Context Protocol (MCP), Databricks, Risk Management, Gartner, Cloud data, Change Management, Redgate, Observability, Verizon Connect, Analyst report 2026-07-23T03:00:05+12:00 https://itbrief.news/story/lineaje-launches-ai-vulnerability-elimination-factory IT Brief US en 2026-07-22T06:00:00+12:00 Lineaje launches AI vulnerability elimination factory KPMG, Security Operations Centres (SOCs), Supply Chain, AI Security, Enterprise Resource Planning (ERP), Artificial Intelligence (AI), AI Ethics & Governance, Supply Chain Security, Software Development, Chief Executive Officer (CEO), DevSecOps, AI Models, Lineaje, SCA, Container Security, India, AppSec, Cyber resilience, Enterprise security, Application Security, Risk Management, Composition Analysis, Source code, Open source, Cyber Risk, GRC, Omdia 2026-07-22T11:00:15+12:00 https://itbrief.news/story/onlc-launches-two-day-microsoft-express-training-courses IT Brief US en 2026-07-22T04:30:00+12:00 ONLC launches two-day Microsoft Express training courses Education, Learning & Training, TechEd, Data Analytics, IT Department, Skills shortage, Microsoft Azure, Security Operations Centres (SOCs), Cloud, Artificial Intelligence (AI), Cybersecurity, IT Training, Online learning, AI Adoption, Professional Development (PD), Data governance, EdTech, Microsoft Copilot, AI skills, Microsoft Fabric, Workforce development, Microsoft 365, Upskilling, Virtual classroom, Remote Learning, Work-life balance, Cloud Security 2026-07-22T04:30:05+12:00 https://itbrief.news/story/ondaro-promotes-three-to-vice-president-in-servicenow-shift IT Brief US en 2026-07-22T04:12:00+12:00 Ondaro promotes three to vice president in ServiceNow shift IT service management (ITSM), Leadership, Managed Services, Manufacturing, Digital Transformation, Project Management, Security Operations Centres (SOCs), Consultancy, Enterprise Resource Planning (ERP), Financial Services, Cloud, Asset Management, Artificial Intelligence (AI), Performance management, AI Agents (Agentic AI), Chief Executive Officer (CEO), Healthcare, Professional services, IT Governance, ITOM, Government, IT services, IT Automation, Customer service, Service management, Software-as-a-Service (SaaS), Systems integration, ITAM, IT operations management, Risk Management, Management Consulting, Change Management, ServiceNow, IT asset management, Job moves 2026-07-22T04:45:05+12:00 https://itbrief.news/story/centegix-volt-link-camera-alerts-to-school-safety IT Brief US en 2026-07-22T03:45:00+12:00 Centegix & Volt link camera alerts to school safety Threat detection, Real time data, Data Privacy, Artificial Intelligence (AI), Higher education, Closed Circuit Television (CCTV), Public Sector, Security Cameras, Data governance, Data Storage, EdTech, Property Technology (PropTech), Facial recognition, Computer vision, Data Protection, AI Monitoring (AIM), Video analytics, Student safety, GovTech, Interoperability, Integrated Security, Law enforcement 2026-07-22T03:45:05+12:00 https://itbrief.news/story/nvidia-unveils-ai-tools-for-media-robotics-design IT Brief US en 2026-07-22T03:15:00+12:00 Nvidia unveils AI tools for media, robotics & design HP, Robotics (Robots), Smart Cities, Content Creation, Europe (European), Dell Technologies, Asset Management, Artificial Intelligence (AI), AI Ethics & Governance, AI Agents (Agentic AI), Edge AI, Physical AI, Ray tracing (RTX), Data residency, Industrial Automation, MSI, United Kingdom (UK), ASUS, Simulation, Model Context Protocol (MCP), Adobe, United States (US), Adobe Firefly, Adobe Express, Generative AI (GenAI), Omniverse, LangChain, Computer Graphics, Canva, SIGGRAPH, Computer vision, VFX, Edge Computing, Adobe Creative Cloud, Gigabyte, Siemens, Visual effects, Workflow Automation, NVIDIA, Supermicro, Claude, European Union (EU), AI Safety 2026-07-22T03:15:06+12:00 https://itbrief.news/story/openai-restores-limited-access-after-safety-failures IT Brief US en 2026-07-22T03:00:00+12:00 OpenAI restores limited access after safety failures Application infrastructure, AI Security, Risk & Compliance, OpenAI, Large Language Models (LLMs), Artificial Intelligence (AI), AI Ethics & Governance, Cybersecurity, Software Development, AI Agents (Agentic AI), AIOps, Computer Science, Machine learning (ML), Mathematics, Slack, GitHub, Observability, Deep learning, AI Safety 2026-07-22T03:00:05+12:00 https://itbrief.news/story/jupiter-one-ceo-bank-industry-should-measure-ai-risk-by-exposure-not-access IT Brief US en 2026-07-22T01:15:00+12:00 Jupiter One CEO: Bank industry should measure AI risk by exposure, not access Editor interview 2026-07-22T01:30:05+12:00 https://itbrief.news/story/akkodis-named-specialist-in-gartner-physical-ai-services IT Brief US en 2026-07-21T04:00:00+12:00 Akkodis named specialist in Gartner physical AI services Robotics (Robots), Unmanned Aerial Vehicles (UAV), Industry 4.0, Risk & Compliance, Aerospace, AI Ethics & Governance, Edge AI, Physical AI, Industrial Automation, Intelligent automation, Emerging Technology, Systems integration, Defense, Mining, Drones, Computer vision, Edge Computing, Defence, Gartner, Industrial IoT (IIoT), AI Safety, Analyst report 2026-07-21T04:00:07+12:00 https://itbrief.news/story/saras-micro-devices-hires-ex-amkor-chiefs-for-growth IT Brief US en 2026-07-21T04:00:00+12:00 Saras Micro Devices hires ex-Amkor chiefs for growth Semiconductors, Manufacturing, Data centers (DC), Supply Chain, 5G & Beyond, Artificial Intelligence (AI), Partnerships, AI Infrastructure, Processors, Intellectual property, Virtual Reality (VR), 6G, Customer engagement, Machine learning (ML), Session Initiation Protocol (SIP), Patents, Product Management, Augmented Reality (AR), High Performance Computing (HPC) 2026-07-21T04:00:07+12:00 https://itbrief.news/story/nvidia-touts-vera-rubin-for-agentic-ai-post-training IT Brief US en 2026-07-21T03:15:00+12:00 Nvidia touts Vera Rubin for agentic AI post-training Orchestration, Application Programming Interface (API), Large Language Models (LLMs), Software Development, AI Agents (Agentic AI), AI Infrastructure, Perplexity, NVIDIA Blackwell, Generative AI (GenAI), Machine learning (ML), Together AI, NVIDIA 2026-07-21T03:15:05+12:00 https://itbrief.news/story/10zig-cendio-add-thinlinc-for-centralised-linux-desktops IT Brief US en 2026-07-21T03:00:00+12:00 10ZiG & Cendio add ThinLinc for centralised Linux desktops IT Department, Data centers (DC), Partner Programmes, Regulatory technology, Hybrid & Remote Work, Cybersecurity, Remote Access, Public Sector, Virtual Desktop Infrastructure (VDI), Management platform, Desktop Virtualization, Data Security, IT management, Endpoint Management, Thin clients 2026-07-21T03:00:05+12:00 https://itbrief.news/story/trustedtech-report-warns-of-ai-skills-underclass-gap IT Brief US en 2026-07-21T01:28:00+12:00 TrustedTech report warns of 'AI Skills Underclass' gap Microsoft, Digital Transformation, Skills shortage, Risk & Compliance, Enterprise Resource Planning (ERP), Cloud, Artificial Intelligence (AI), AI Ethics & Governance, United States (US), Generative AI (GenAI), C-Suite, AI skills, Workforce development, Shadow IT, Upskilling, Digital divide, Risk Management, Trusted Tech, Change Management, Editor interview 2026-07-21T01:30:05+12:00