Customer Success Stories - Page 15

Global Stories

Customer Success stories

Peter Marelas appointed as New Relic Field CTO for APJ

New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.

By Imee Dequito • 2 min read • Thu, 4th Jul 2024

Customer Relationship Management

Creatio secures USD $200 million to reach unicorn status

Creatio secures USD $200 million in funding, reaching a USD $1.2 billion valuation. Led by Sapphire Ventures, this investment will bolster global expansion and AI innovation.

By Kaleah Salmon • 3 min read • Tue, 2nd Jul 2024

Risk & Compliance

Titans of Tech - Sam Peters of ISMS.online

The Chief Product Officer at ISMS.online has led the SaaS platform's global expansion since 2021, driving innovation in information security and compliance.

By Melania Watson • 4 min read • Wed, 26th Jun 2024

Application Programming Interface

Conjointly & Cint partner to combat survey fraud

Conjointly and Cint have partnered to enhance survey data quality and reduce fraud through a new server-to-server integration, promising reliable insights.

By Kaleah Salmon • 2 min read • Fri, 14th Jun 2024

Customer Experience

IriusRisk reports 51 percent revenue rise from AI expansion

IriusRisk sees ARR soar by 51% in 2023, driven by AI-driven threat modelling solutions, strategic hires, and a strong focus on customer success.

By Melania Watson • 3 min read • Fri, 7th Jun 2024

Data Protection

RestorePoint.ai appoints Shawn Hank as Vice President

RestorePoint.ai appoints Shawn Hank as VP of Solution Architecture, aiming to boost the modularity, scalability, and security of its secure managed data services.

By Imee Dequito • 3 min read • Thu, 6th Jun 2024

Digital Transformation

Deloitte Digital wins top prize at Adobe ANZ Partner Awards

Deloitte Digital clinches top honour at Adobe ANZ Partner Awards 2024 for stellar performance and innovation. Datacom and Anchora also receive accolades.

By Sean Mitchell • 2 min read • Wed, 29th May 2024

Marketing Technologies

GumGum names Niall Hogan as JAPAC General Manager

GumGum names Niall Hogan as General Manager for JAPAC, signalling a robust push to expand their contextual advertising footprint across the Asia-Pacific region.

By Imee Dequito • 3 min read • Wed, 29th May 2024

Supply Chain

Infor unveils GenAI & ESG Reporting to boost productivity

Infor launches Infor GenAI and ESG Reporting to boost customer productivity and enhance environmental reporting, delivering tailored solutions for key industries.

By Sean Mitchell • 2 min read • Wed, 22nd May 2024

Low code & No code

Nintex promotes in-house leaders to global roles in partner, customer success

Automation leader Nintex bolsters global expansion strategy with the promotion of two in-house veterans, Christian Lucarelli and Tony Thomas, to lead Partner Strategy and Customer Success.

By Imee Dequito • 2 min read • Wed, 8th May 2024

Software-as-a-Service

Jimmy Duan steps into Chief Customer Officer role at BlackLine

Software expert Jimmy Duan joins BlackLine Inc., a leading digital finance transformation company, as the new Chief Customer Officer, leveraging his prolific industry experience to boost the firm's customer-first philosophy.

By Imee Dequito • 2 min read • Tue, 7th May 2024

Customer Relationship Management

Epicor appoints Steve O'Keeffe as Regional VP for UK & Ireland

Epicor appoints industry veteran Steve O'Keeffe as new Regional Vice President for the UK&I, tasked with driving sales and go-to-market strategies.

By Sean Mitchell • 2 min read • Mon, 6th May 2024

Digital Transformation

ServiceNow bolsters leadership in Australia & New Zealand

ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.

By Imee Dequito • 3 min read • Fri, 3rd May 2024

Artificial Intelligence

Val Yonchev appointed Head of Customer Success at Team Topologies

Val Yonchev, former exec at Red Hat and Digital.AI, has joined Team Topologies as the Head of Customer Success, thus strengthening the firm's global strategy to help companies maximise digital operations.

By Imee Dequito • 2 min read • Sat, 6th Apr 2024

Cloud Services

Solace named Event Broker Leader by IDC MarketScape

IDC MarketScape has recognised Canada-based enterprise Solace as a leader in event broker software, praising its smart topic management.

By Shannon Williams • 3 min read • Thu, 4th Apr 2024

Marketing Technologies

Loyalty, data and “The Golden Rule” behind customer success

Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.

By Sarah Jarvis • 6 min read • Thu, 4th Apr 2024

Stories from Other Regions

Customer Success stories

Firewalls

Fortinet appoints Gavin Lipman as new enterprise director

Fortinet appoints Gavin Lipman as new enterprise director in Australia, aiming to fortify its cybersecurity support with Lipman's 25 years of IT industry expertise.

By Imee Dequito • 2 min read • Thu, 23rd May 2024

Contracts

Hutly names Sally Hamilton as new General Manager of Growth

Australian tech firm Hutly appoints Sally Hamilton as General Manager of Growth, following the recent CTO appointment, to drive innovative property solutions.

By Imee Dequito • 3 min read • Fri, 17th May 2024

Leadership

Maincubes appoints industry veteran Martin Murphy as new COO

Maincubes accelerates global expansion efforts and commitment to ESG with the appointment of industry veteran, Martin Murphy, as its new COO.

By Imee Dequito • 3 min read • Tue, 16th Apr 2024

Software-as-a-Service

Rimini Street taps Martyn Hoogakker for EMEA leadership role

Rimini Street, global software support provider, names Martyn Hoogakker as the new Vice President and General Manager for EMEA, leveraging his SaaS expertise to accelerate regional growth.

By Imee Dequito • 2 min read • Thu, 11th Apr 2024