About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 1
SOC analysts face alert overload, duplicate effort, survey finds
Today
#
soc
#
ai
#
cybersecurity
New research reveals 84% of SOC analysts repeatedly investigate the same security incidents monthly, exposing major inefficiencies in alert-based systems.
GenAI adoption doubles across legal, tax & risk sectors
Today
#
digital transformation
#
genai
#
ai
Generative AI use in professional services has nearly doubled in a year, reaching 22%, with 95% expecting it central to workflows within five years.
Butterfly Data unveils AI tool to boost online trust scores
Today
#
data analytics
#
llms
#
ai
Butterfly Data has created an AI tool to assess online content credibility, winning four awards and aiming to combat rising misinformation globally.
Data privacy, cost & legacy barriers slow enterprise AI
Today
#
data analytics
#
digital transformation
#
genai
Research from Cloudera reveals data privacy, legacy systems, and cost hinder global enterprise AI growth despite 96% of IT leaders planning increased adoption.
Identity Digital teams up with Shadowserver to fight cybercrime
Today
#
malware
#
network security
#
phishing
Identity Digital has partnered with the Shadowserver Foundation to enhance domain management security and combat growing cyber threats globally.
Identity fraud costs firms USD $7 million annually worldwide
Today
#
cx
#
docusign
#
identity theft
Identity fraud costs businesses USD $7 million yearly worldwide, with Asia Pacific firms facing rising threats from sophisticated attacks, a new study finds.
Funding crisis sparks fears for future of global CVE system
Today
#
cybersecurity
#
software development
#
critical infrastructure
US government funding for the crucial CVE cybersecurity programme is set to lapse, raising fears over global vulnerability tracking and defence efforts.
CVE system secures 11-month extension worth USD $44 million
Today
#
cybersecurity
#
cyber threats
#
cyber attacks
CISA extends its contract with MITRE for another 11 months at USD $44 million, securing the critical CVE vulnerability programme amid funding concerns.
Gen Z in Australia spend more dining out as Boomers cut back
Today
#
cx
#
customer service
#
restaurants
Research from Square reveals younger Australians, especially Gen Z, are dining out and spending more, while older generations cut back amid cost-of-living pressures.
Audit reform urged to strengthen UK's digital resilience
Today
#
data protection
#
digital transformation
#
quantum computing
ISACA and CIIA urge UK Government to expedite audit reform legislation to bolster digital resilience amid rising cyber threats and economic risks.
UK accountancy inefficiencies cost sector GBP £5.3 billion
Today
#
digital transformation
#
process automation
#
accounting
Inefficiencies in UK accountancy firms, costing the sector GBP £5.3 billion annually, stem from outdated processes and low-value tasks, says Silverfin report.
Cyber security must focus on root causes, not just tools
Today
#
firewalls
#
ransomware
#
network security
Former hacker Greg van der Gaast warns of rising cyber threats, urging firms to tackle security risks holistically rather than relying on tools alone.
HowNow unveils Guru AI to personalise workplace learning
Today
#
ai
#
interactive learning
#
skills gap
HowNow has unveiled HowNow Guru, an AI learning agent offering personalised, real-time coaching to help organisations close skills gaps at scale.
Boost Mobile spotlights coverage, value in new AUD $300 plan
Today
#
telstra
#
broadband
#
boost mobile
Boost Mobile launches Get On A Network That Cuts It campaign, highlighting its Telstra-backed coverage and value to challenge Australian mobile users.
Ulster University partners with Explorance to improve feedback
Today
#
higher education
#
quality assurance
#
education
Ulster University will implement Explorance Blue and MLY to enhance student feedback analysis, aiming to boost engagement and improve learning quality.
Tinder brings experimental AI dating game to UK iOS users
Today
#
ai
#
social networking
#
tinder
Tinder has launched The Game Game in the UK, an AI-powered chat experience letting users practise dating skills with GPT-4o on iOS devices.
Meta1st rolls out AI features for stronger email security
Today
#
email security
#
cybersecurity
#
financial institutions
Meta1st upgrades its Analyse1st and Learn1st to enhance cyber risk defence and help financial firms comply with DORA, boosting real-time email threat detection.
Climb strikes global deal to distribute Unframe AI platform
Today
#
digital transformation
#
ai
#
microsoft
Climb Channel Solutions UK partners with Unframe to expand access to its GBP £40m-backed AI platform, boosting AI adoption for UK and Irish businesses.
Australians spend 9.8 million hours on hold to government
Today
#
cx
#
servicenow
#
public sector
A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.
UK faces USD $5.4bn cost to make data storage greener
Today
#
digital transformation
#
ai
#
seagate
Seagate's research reveals UK firms face financial and space barriers to sustainable data storage despite surging AI-driven demand requiring USD $5.4bn investment.