IT Brief US - Technology news for CIOs & IT decision-makers

Expert columns
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Keep them coming back: How to reduce SaaS churn rates
By Darek Tasak, Executive Director of Global Customer Success, CloudBlue
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Does anyone know what a CDP is anymore?
By Steven Schuler, Senior Director Product Marketing, Twilio
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Building Institutional Trust in a Decentralized World
By Jeff Mahony, Chief Architect, RYT
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Bridging the communication gap: making data resilience a boardroom priority
By Rick Vanover, Vice President, Product Strategy, Veeam
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The Ransomware Threat: How to respond and protect your organisation
By Jamie Humphrey, General Manager – Specialty Platforms, Dell Technologies Australia & New Zealand
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Building trust with conversational AI: How to avoid common pitfalls
By Kathryn Murphy, Senior Vice President of Product, Twilio
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AI is inevitable: The only choice is to adapt or stagnate
By Adhil Badat, Managing Director for Asia Pacific and Japan, Rackspace Technology
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Generative AI 2.0: How It Will Redefine Business Intelligence in 2025
By Anurag Sanghai, Principal Solutions Architect, Intellicus Technologies
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Adoption of AI in Manufacturing: A look into trends, strategies and challenges
By Kevin Dherman, Chief Innovation Officer, SYSPRO
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How can technology help us overcome friction to build a better travel experience?
By Jim Barlow, Senior Vice President, Customer Success Management, Americas and Global Accounts, Amadeus
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Striking the AI balance: How to maximise the opportunity while minimising the risk in global retail
By Cas Paton, CEO and Founder, OnBuy
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The transformation of American railroads: From industrial revolution to sustainable strength
By Tim Noonan, Founder & CEO, Evertak