IT Brief US - Technology news for CIOs & IT decision-makers
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Expert Opinions - Page 19

5 mission-critical moves Canadian CIOs can make to navigate uncertainty
Disaster Recovery

5 mission-critical moves Canadian CIOs can make to navigate uncertainty

Canadian CIOs must reduce technical debt, harness AI, boost cyber resilience, manage third-party risks, and inspire cultural change to navigate ongoing uncertainty.

By Farhaz Thobani • 4 min read • Mon, 9th Jun 2025
Rapid7 Q1 2025 incident response findings
Malware

Rapid7 Q1 2025 incident response findings

Rapid7's Q1 2025 report reveals stolen credentials without MFA cause 56% of breaches, while manufacturing faces the highest threat from ransomware attacks.

By Christopher Boyd • 8 min read • Thu, 5th Jun 2025
Expert warns of 'AI wrappers' masquerading as SaaS products
Software-as-a-Service

Expert warns of 'AI wrappers' masquerading as SaaS products

Experts warn that many so-called AI SaaS products are merely basic HTML wrappers over public LLM APIs, offering little value beyond free ChatGPT access.

By Marty Hungerford • 3 min read • Tue, 3rd Jun 2025
Keep them coming back: How to reduce SaaS churn rates
Software-as-a-Service

Keep them coming back: How to reduce SaaS churn rates

The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.

By Darek Tasak • 6 min read • Wed, 28th May 2025
Building institutional trust in a decentralized world
Crypto

Building institutional trust in a decentralized world

A JP Morgan survey reveals 71% of institutional traders avoid crypto, citing readiness concerns despite growing momentum in blockchain adoption.

By Jeff Mahony • 5 min read • Wed, 21st May 2025
Bridging the communication gap: making data resilience a boardroom priority
Data Protection

Bridging the communication gap: making data resilience a boardroom priority

Bridging the C-suite and IT divide, data resilience emerges as a critical boardroom priority for business growth, trust and innovation in 2024.

By Rick Vanover • 4 min read • Tue, 20th May 2025
The Ransomware Threat: How to respond and protect your organisation
Data Protection

The Ransomware Threat: How to respond and protect your organisation

Ransomware attacks in Australia surged in 2023–24, costing businesses up to AUD $97,200 on average, urging firms to bolster cyber defences and response plans.

By Jamie Humphrey • 5 min read • Mon, 19th May 2025
Building trust with conversational AI: How to avoid common pitfalls
Digital Transformation

Building trust with conversational AI: How to avoid common pitfalls

Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.

By Kathryn Murphy • 5 min read • Thu, 15th May 2025
AI is inevitable: The only choice is to adapt or stagnate
Data Analytics

AI is inevitable: The only choice is to adapt or stagnate

AI adoption is crucial for businesses to thrive, not just survive, amid fears of job losses; embracing AI boosts productivity and job evolution.

By Adhil Badat • 5 min read • Wed, 14th May 2025
Generative AI 2.0: How It Will Redefine Business Intelligence in 2025
Software-as-a-Service

Generative AI 2.0: How It Will Redefine Business Intelligence in 2025

Generative AI 2.0 is transforming business intelligence with real-time insights, conversational analytics, and self-healing systems by 2025.

By Anurag Sanghai • 4 min read • Tue, 13th May 2025
Adoption of AI in Manufacturing: A look into trends, strategies and challenges
Customer Relationship Management

Adoption of AI in Manufacturing: A look into trends, strategies and challenges

AI adoption is transforming manufacturing with 80% of firms investing in automation to boost efficiency, meet demand, and enhance supply chain resilience.

By Kevin Dherman • 5 min read • Tue, 13th May 2025
How can technology help us overcome friction to build a better travel experience?
Biometrics

How can technology help us overcome friction to build a better travel experience?

Technology like biometrics and AI is transforming travel, reducing queues and delays to create smoother, ticket-free, personalised journeys for passengers worldwide.

By Jim Barlow • 4 min read • Tue, 13th May 2025
Striking the AI balance: How to maximise the opportunity while minimising the risk in global retail
Digital Transformation

Striking the AI balance: How to maximise the opportunity while minimising the risk in global retail

OnBuy harnesses AI to boost growth and return GBP £15m yearly to customers, emphasising cautious, customer-focused adoption in online retail's AI journey.

By Cas Paton • 5 min read • Fri, 9th May 2025
The transformation of American railroads: From industrial revolution to sustainable strength
Supply Chain

The transformation of American railroads: From industrial revolution to sustainable strength

America's railroads, vital since 1830, now embrace sustainability with innovative composite ties, reducing deforestation while ensuring safer, longer-lasting infrastructure.

By Tim Noonan • 4 min read • Fri, 9th May 2025
Qual at Scale: Unlocking the “Why” at a Whole New Level
Customer Experience

Qual at Scale: Unlocking the “Why” at a Whole New Level

Mercury Analytics launches Qual at Scale, an AI-driven tool offering in-depth qualitative research at survey scale for rapid, detailed consumer insights.

By Ron Howard • 3 min read • Thu, 8th May 2025
AI & unified platforms shape the future of self-service
Customer Experience

AI & unified platforms shape the future of self-service

B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.

By Mike Jennett • 4 min read • Thu, 8th May 2025
The rationale for positioning businesses to thrive in an increasingly conscious economy
Software-as-a-Service

The rationale for positioning businesses to thrive in an increasingly conscious economy

Embracing ESG is now essential; businesses thriving in the conscious economy align performance, talent management and procurement for lasting success.

By Adam Bowles • 5 min read • Wed, 7th May 2025
World IP Day: Streaming platform security - safeguarding the future of music distribution
Physical Security

World IP Day: Streaming platform security - safeguarding the future of music distribution

Music streaming, now 69% of global music revenue, faces growing security challenges in protecting platforms, user data, and artists' intellectual property.

By Oscar Morales • 5 min read • Mon, 28th Apr 2025
Girls in ICT Day: The AI-powered future of cybersecurity leadership
Large Language Models

Girls in ICT Day: The AI-powered future of cybersecurity leadership

Girls in ICT Day spotlights how women leading AI-powered cybersecurity are reshaping the industry, tackling talent shortages and enhancing security innovation.

By Rola Darwish • 5 min read • Mon, 28th Apr 2025