Dragos names Eric Cross as Chief Revenue Officer to boost OT cyber
Dragos has appointed Eric Cross as Chief Revenue Officer to lead its global go-to-market functions in the operational technology (OT) cybersecurity sector.
Cross is set to oversee sales, customer success, partner and channel ecosystems, and marketing, as Dragos continues its work to protect industrial and critical infrastructure.
Bringing over 20 years of experience in enterprise sales and go-to-market leadership, Cross has previously guided revenue operations at several technology and cybersecurity companies. His resume includes global leadership roles with Reltio, Appian, Apigee, Google Cloud, Blue Coat Systems, Citrix, PeopleSoft, and Salesforce. Notably, at Apigee, Cross was instrumental in taking the company through its initial public offering and subsequent acquisition by Google.
Leadership focus
"Eric is a proven go-to-market leader who knows how to scale organisations, serve customers, and build lasting enterprise relationships," said Robert M. Lee, Chief Executive Officer and co-founder of Dragos. "As OT cybersecurity becomes a board-level priority across sectors, Eric's leadership will help us meet our customers where they are in their OT cybersecurity journey while accelerating our global reach and impact."
Cross's appointment arrives during a period of recognisable progress for Dragos. The company was recently named a Leader in the 2024 Gartner Magic Quadrant for Cyber-Physical Systems Protection Platforms, with recognition for both vision and execution.
Industry perspective
Cross emphasised the significance of Dragos's mission in the current climate. In his words:
Dragos stands out not just for its market leadership, but for its mission-driven approach to protecting critical infrastructure – the human, societal, and community impact resonates deeply with me. This is a pivotal time for industrial cybersecurity and Dragos is a company with a clear vision, world-class customers, and the opportunity to make an impact that truly matters. I'm thrilled to help lead the next phase of growth.
Dragos continues expanding into sectors such as energy, manufacturing, transportation, and other elements of critical infrastructure. The customer base now includes many of the world's major industrial organisations, supported by a growing partner ecosystem.
Financial risks in OT cyber
This appointment follows Dragos's recent release of the 2025 OT Security Financial Risk Report. Developed in collaboration with Marsh McLennan's Cyber Risk Intelligence Centre, the report forecasts that global OT cyber losses could reach up to USD $329.5 billion annually under a severe but plausible scenario. These findings highlight considerable financial and operational risks faced by industrial organisations and underscore the continuing need for robust OT cybersecurity solutions.
Cross's capabilities stretch across several revenue models, including direct, indirect, managed service, and OEM channels. His experience covers SaaS, security, API management, and data analytics. His leadership approach rests on ethical practices, developing talent, and fostering cross-functional collaboration - principles the company says are aligned with Dragos's values and culture.
Cross holds a bachelor's degree in risk management from the University of Georgia and is known for a transformational leadership style that emphasises high-impact, cross-functional teams. His new role supports Dragos's stated aim of providing value for customers through strategic innovation and operational efficiency.
