Omnissa honours global innovators in digital workspaces

Omnissa has launched an annual customer awards programme and named five organisations as the first recipients. The winning projects span healthcare, government, aviation, logistics, rail and financial services.

The Omnissa Customer Achievement Awards recognise deployments of the company's digital workspace products across three categories: Visionary, Omnissa Platform Trailblazer and Employee Experience Hero.

Awards Categories

The Visionary category highlights new use cases and deployments of Omnissa products. Omnissa Platform Trailblazer recognises customers using multiple products across the Omnissa platform. Employee Experience Hero focuses on employee productivity and satisfaction, particularly access to technology.

CEO Shankar Iyer described the winners as examples of workplace modernisation with measurable outcomes. "This year's winners of the Omnissa Customer Achievement awards are raising the bar for how digital work gets done," Iyer said. "When workspace innovation is grounded in human experience and real business outcomes, organisations can unlock new levels of productivity, security and efficiency. We are proud to celebrate the impact these customers are making."

Visionary Winners

Memorial Hermann Health System and the Hokkaido Government received the Visionary Award.

Memorial Hermann operates 17 hospitals and more than 260 care sites in Southeast Texas. It reported a multi-year digital transformation focused on workspace delivery for more than 45,000 users, including clinicians, and cited cost reductions and security improvements.

The deployment used Omnissa Workspace ONE UEM and Omnissa Access, alongside Horizon, App Volumes and Dynamic Environment Manager. The configuration aimed to deliver a consistent experience across endpoints while adapting user settings as the project progressed.

The Hokkaido Government was recognised for establishing a telework environment using Workspace ONE for approximately 16,000 employees. Omnissa described the project as balancing security and usability with an approach centred on employee needs, and framed it as a public-sector model in Japan.

Platform Trailblazer

United Airlines received the Omnissa Platform Trailblazer Award. Its Enterprise Endpoint Engineering team manages more than 190,000 devices across 100,000 employees.

Omnissa said United unified IT operations across its device estate. The deployment spans mobile, Windows, and macOS devices, and includes digital signage and kiosks, as well as productivity tools used across business functions.

United used Omnissa Workspace ONE, Assist and Intelligence. The award highlights large-scale endpoint management as organisations support more device types, more frontline workflows and tighter security requirements.

Employee Experience

FedEx, East Japan Railway Company and America First Credit Union received the Employee Experience Hero Award.

FedEx's Enterprise Mobility Management team used tagging and automation in Workspace ONE and Omnissa Intelligence to streamline access to apps and data for frontline workers, including forklift workers, package handlers and drivers. It also cited IT efficiency gains. FedEx operates in more than 220 countries and territories.

East Japan Railway Company (JR East) cited a need to manage more than 100,000 devices. It used Workspace ONE to improve employee workflows and customer service while reducing administrative overhead. JR East carries 16 million passengers each day across eastern Japan and operates businesses in transportation, real estate and retail.

America First Credit Union said it serves more than 1.5 million members and uses Omnissa Workspace ONE and Horizon for 3,500 employees. It described consolidating end-user computing tools and linked the move to streamlined onboarding and a faster time-to-productivity. It also cited real-time visibility into device health and usage through telemetry and dashboards, supporting a more proactive IT approach.

Market Context

Digital workspace tools remain a priority for organisations managing hybrid work, frontline mobility and increasing device diversity. Many IT teams now combine unified endpoint management with identity and access controls, plus analytics and automation for troubleshooting and policy enforcement.

Omnissa positions its platform around workspace management across device types and user roles. It reports 26,000 customers, 4,000 employees and a 20-year history in digital workspaces.

The awards programme provides a formal way to highlight customer deployments across sectors. Omnissa said it will run annually and continue to focus on innovation, platform usage and employee experience outcomes.