Prodoscore launches skills intelligence to map AI use

Prodoscore has launched Skills Intelligence, a tool that measures employee skills through activity in workplace software. The product analyses data from more than 60 business applications.

The launch addresses a common problem for employers that rely on CVs, job titles and self-reported experience to map workforce skills. Prodoscore argues that these records often fail to show what staff actually do day to day, particularly as artificial intelligence tools change tasks faster than formal job descriptions can be updated.

Skills Intelligence tracks how employees use business applications and presents that data as a current view of skills across teams, roles and departments. The system is intended to help managers identify internal expertise, spot gaps in software use and assess where AI fluency is emerging within an organisation.

The product is built on integrations with software including Microsoft 365, Google Workspace, Salesforce and Slack. It compares expected and actual use of workplace technology and gives executives a way to review whether AI products rolled out across the business are being used.

That positions the product at the centre of a wider debate over how companies assess workforce readiness for AI. Many employers have increased spending on AI software and external hiring while still relying on static internal records for workforce planning.

Sam Naficy, Chief Executive Officer at Prodoscore, said the company sees a gap between technology investment and visibility into existing employee skills.

"Companies are spending millions of dollars on AI and making major workforce decisions without a clear picture of the skills they already have," said Sam Naficy, Chief Executive Officer at Prodoscore. "The way people work is changing faster than job descriptions can keep up. Competitor software relies on historical data that's siloed within a system. Skills Intelligence gives leaders visibility into the capabilities already within their organizations across their full tech stack and organization, helping them make better decisions about hiring, developing talent and preparing their teams for what's next."

The tool updates continuously as employee activity changes, rather than depending on historical records stored in human resources systems or organisation charts. Prodoscore says this gives finance and operations teams another source of information when deciding whether to train existing staff or recruit externally.

AI visibility

A central element of the launch is the ability to monitor AI use in the workplace. Businesses have often measured adoption by counting software licences or relying on reported usage, but Prodoscore is positioning the system as a way to show whether employees are incorporating AI tools into daily workflows.

Jeff Mullen, Vice President of Strategy at Prodoscore, said that matters for executives trying to judge returns on AI budgets and support needs across teams.

"Executive teams have committed significant budget to AI without a reliable way to see who is using it and how effectively," said Jeff Mullen, Vice President of Strategy at Prodoscore. "Skills Intelligence shows where AI fluency is developing across the organization and where gaps remain, giving finance and operations leaders the information they need to decide whether to adjust token budgets, develop talent internally, or hire additional support externally."

The product relies only on business application activity. It does not use screenshots, keystroke logging or personal data, and employees can view their own information to understand how their activity is being interpreted.

That point is likely to matter in a market where workforce analytics tools can raise concerns about surveillance and trust. By emphasising application-level activity rather than more intrusive forms of monitoring, Prodoscore appears to be trying to distinguish its approach from software associated with direct employee tracking.

Workforce planning

The launch also reflects a broader shift in how employers think about skills. For years, workforce planning has centred on roles, qualifications and prior experience. As digital tools reshape office work, companies are under pressure to understand what tasks employees can perform now, which systems they use competently and where retraining may be more economical than hiring.

Prodoscore argues that observed work activity offers a more accurate record of current skills than résumés or titles alone. If employers accept that approach, it could influence decisions on internal mobility, training budgets and external recruitment, especially in functions where AI use is spreading unevenly.

The company is based in Los Angeles and is backed by PSG Equity. Skills Intelligence draws on data from more than 60 software integrations across common workplace platforms.