Siemens has launched Intelligence Centre X, software aimed at deploying industrial AI across business operations.
The product combines the Mendix low-code platform with Siemens Graph Studio and AI Studio from the RapidMiner portfolio. It is designed to connect enterprise data, workflows and AI agents in one governed environment, helping companies move AI projects beyond the pilot stage.
Businesses in manufacturing and other sectors have spent heavily on AI, but many projects remain limited because data sits in separate systems and governance rules vary between teams. Siemens is positioning the software as a way to bring those data sources and workflows together with audit trails and policy controls.
Intelligence Centre X is designed to support what Siemens describes as a hybrid workforce, in which staff and AI agents work together in shared processes. The software links data from engineering, manufacturing, supply chain and service functions into what Siemens calls shared lifecycle intelligence.
That approach broadens the target market beyond factory operators. The software can be deployed on top of Siemens' own AI products, used as a standalone platform by asset-intensive organisations running other operational technology suppliers, or applied in sectors including financial services, insurance, healthcare, government and retail.
In one of the first customer examples disclosed, Brazilian flat-glass manufacturer Vivix Vidros Planos used nearly 30 Mendix applications to connect operational and information technology data across SAP S/4HANA, Siemens Industrial Edge and Snowflake. According to Siemens, the deployment cut production issue resolution time by 85 per cent, recaptured 6,000 hours of manual work in one year and reduced customer complaint resolution times from five days to under one.
Vivix is also using an AI-powered Virtual Engineer built on Intelligence Centre X with Amazon Bedrock and Claude from Anthropic. Siemens said the work is now expanding into a broader digital twin strategy using the software's multi-agent features.
"Intelligence Centre X helps organizations move beyond AI experimentation by embedding intelligence directly into everyday workflows, where it can be governed, scaled and trusted. When AI is connected to real business processes and enterprise data, it delivers measurable impact at scale," said Tony Hemmelgarn, President and Chief Executive Officer of Siemens Digital Industries Software.
He added detail on the data structure behind the system. "AI only delivers real value when it is embedded in how work gets done. Intelligence Centre X brings together enterprise data with industrial ontologies and Siemens' knowledge graph capabilities in a governed environment to empower organizations to apply AI with confidence and achieve consistent, measurable outcomes," Hemmelgarn said.
Another user cited by Siemens was Axiz Digital, which it described as one of the first enterprises to deploy Intelligence Centre X as a full agentic enterprise system. For an end-to-end pricing use case, Siemens said Axiz reduced manual effort by 95 per cent and achieved 100 per cent accuracy in data ingestion.
"Axiz Digital is among the first enterprises globally to deploy Intelligence Centre X as a full agentic enterprise system. Integrating the AI/ML modeling capabilities, application development and process orchestration for an end-to-end pricing use case, Axiz achieved a 95 percent reduction in manual effort and 100 percent accuracy in data ingestion," said Andrew Moodley, Chief Cloud, Digital and Marketing Officer of Axiz Digital.
He also described how the company sees the roles of the software's different elements. "Axiz is the first customer globally to integrate Intelligence Centre X for our pricing use case. AI/ML development acts as the brain, while the application development and orchestration capabilities act as the body," Moodley said.
Partner links
Siemens said the software is designed to work alongside existing enterprise and operational data systems rather than replace them. It also highlighted support from cloud and data partners, including Snowflake.
"We are genuinely excited about the new capabilities Intelligence Centre X brings to Snowflake customers," said Amy Kodl, Senior Vice President of Worldwide Alliances and Channels at Snowflake. "It works with their existing Snowflake data, complements capabilities like Snowflake Semantic Views and Cortex AI and shares our relentless focus on being easy, connected and trusted."
Industrial push
The launch is part of Siemens' wider effort to expand its software business around industrial data, automation and AI. The company said it generated revenue of EUR €78.9 billion in fiscal 2025, with net income of EUR €10.4 billion, and employed about 318,000 people worldwide on a continuing-operations basis.
For Siemens, the commercial case rests on persuading customers that AI should sit inside routine operational processes rather than in separate experimental tools. "With this system, we are ready for the agentic future, enabling our people and AI to work together in a more connected and productive way," said Aristóteles Terceiro Neto, Industrial Transformation Manager at Vivix.
"We are already seeing significant enterprise value, including up to 4x faster resolution times in quality-related investigations, as well as measurable improvements in how we support decision-making on the shop floor," Neto said.