AI Assistant stories

SAS unveils Quantum Lab for Viya users as a survey finds firms are increasingly worried about practical uses, skills and returns.

Q4 unveils AI-native CRM that lets investor relations teams search meeting data, log interactions and prepare briefings through natural language.

GitLab adds Anthropic's latest Claude models to Duo Agent Platform, giving enterprises cloud-based access with governance, compliance and audit controls.

Ulta Beauty rolls out Google-powered AI shopping across Search and Gemini, while building its own assistant for personalised browsing and checkout.

KPMG, Workday and Google Cloud unveil AI digital assistant to speed month-end finance close, automate routine checks and preserve human sign-off.

Elastic and Google add AI-driven threat detection to air-gapped cloud systems as defence and government customers seek tighter data sovereignty.

Citi Wealth rolls out AI-powered assistant for US clients, with Google DeepMind avatar tech set to support advisors on wealth platforms.

Amplitude brings AI support into digital products with Assistant, aiming to guide users in context, cut ticket volume and flag friction points.

Amplitude adds an AI assistant inside apps to guide users through tasks, cut support tickets and tie help requests to product behaviour.

CodeRabbit brings its AI engineering assistant into Slack, aiming to keep planning, coding and deployment decisions in one shared workflow.

Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.

Google ties its AI tools more closely to Chat, Gmail and Drive as it rolls out Workspace Intelligence to unify work across apps.

SAP and Google Cloud widen AI partnership to give marketers agent-driven campaign tools linking customer data, activation and optimisation.

Snowflake adds new AI features for business users and developers, including mobile access, Gmail and Slack links, and broader support across enterprise systems.

Snowflake broadens AI platform with new business-user agents and developer tools to move corporate projects from pilots into everyday workflows.

SAP rolls out agentic AI for factories, linking planning, production and logistics as it showcases live demonstrations at Hannover Messe 2026.

Google brings split-screen AI Mode to Chrome in US, letting users keep chat beside web pages and pull multiple tabs into one query.

Opera brings ChatGPT and Claude into its desktop browsers with a free connector that can read live tabs, pages and screenshots.

Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.

StructureFlow expands its AI platform to turn PDFs, diagrams and spreadsheets into editable legal and financial models for deal teams.