Automation stories - Page 18

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.

New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.

Insider risk now costs organisations an average USD $19.5 million a year as AI reshapes data access and employee negligence drives losses.

Omnissa appoints two Board Directors and a new HR Chief as it targets its next phase of growth in the AI-driven digital workspace market.

General Magic secures USD $7.2m to grow SMS-based AI agents that cut insurance quote times to minutes and slash inbound calls by 30%.

Everpure debuts as Pure Storage's new name and moves deeper into AI-ready data management with a planned acquisition of 1touch.

Akamai teams with NVIDIA to launch agentless Zero Trust segmentation for OT, offloading security to BlueField DPUs to protect critical infrastructure.

Snowflake adds dbt and Apache Airflow support to Cortex Code CLI and unveils its first standalone subscription for non-Snowflake users.

Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

AI is speeding legal work, shifting risk upward and forcing lawyers to move from hands-on performers to orchestrators of judgement and control.

SAP renames Emarsys as Engagement Cloud, adding an enterprise edition to unify governed, AI-driven customer interactions across systems.

NETSCOUT expands Omnis AI tools so telcos can turn noisy 5G network data into AI-ready streams for customer experience and operations.

Ataccama named a Leader in Gartner's 2026 Magic Quadrant for augmented data quality, topping the Completeness of Vision axis.

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

Finance leaders warn of a risky 'AI middle' as many firms stall between pilots and governed, audit-ready use of automation in core workflows.

Radware warns 2025 cyberattacks are exploding, with network DDoS up 168% and web DDoS up 101% as bots, apps and APIs face heavier fire.