Automation stories - Page 22

Celonis adds CyberArk chief Matt Cohen to its board as it doubles down on process intelligence and AI-focused enterprise software growth.

New research warns that nearly half of over 3 million AI agents in US and UK firms run ungoverned, exposing data and systems to rising risks.

Moltbook's boom in user-built AI agents is fuelling mounting warnings over cyber threats and brand damage as governance lags adoption.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

Coverbase and Crowe forge AI-focused partnership to streamline vendor risk reviews and procurement oversight in tightly regulated sectors.

Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

Skillsoft launches an AI-driven Percipio upgrade to map, measure and manage workforce skills as employers race to keep pace with change.

Brightcove maps 2026 AI push and major UX overhaul, promising faster innovation, richer accessibility tools and smoother video operations.

From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

As AI spreads across business, experts warn high-stakes boardroom decisions demand slower, explainable tools that enhance human judgment.

Tata Communications has rolled out an AI-ready multi-cloud suite to help APAC enterprises scale hybrid AI with integrated network, edge and visibility.

Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Cybersecurity leaders warn boards must treat data privacy as a strategic imperative as AI drives explosive growth in personal data use.

AI investment is surging faster than data privacy and board oversight, leaving storage gaps and weak access controls to fuel rising risk.

Iterate.ai, TD SYNNEX and HPE launch AI tool to spot hospital claim errors and payment gaps, targeting millions in hidden revenue losses.

Ataccama named Leader in Forrester's 2026 Data Quality Wave, earning top Strategy score for its AI-first, end-to-end data trust platform.