Global Stories

Most Australian businesses' comms not post-pandemic ready

New Zoom research finds that 55% of Australian businesses lack effective tools to communicate effectively in a hybrid workplace world.

By Staff Writer • 3 min read • Thu, 26th Nov 2020

Communications services provider

Zoom named Leader in two Magic Quadrants — one for fifth consecutive time

Zoom has been named a Leader in Gartner's 2020 Magic Quadrants for Unified Communications as a Service and Meeting Solutions.

By Staff Writer • 3 min read • Thu, 19th Nov 2020

Workplace

Workplace from Facebook study reveals disconnect between frontline and HQ leaders due to COVID-19

Frontline leaders are being blocked from strategic decision making compared to their HQ counterparts, despite pandemic pressures.

By Shannon Williams • 3 min read • Wed, 21st Oct 2020

Unified Communications

2talk provides SIP services that put your business in charge

2talk is a provider that is committed to providing solutions to small and medium enterprises in Australia and New Zealand.

By Sara Barker • 2 min read • Mon, 7th Sep 2020

Unified Communications

RealWear expands ANZ reach with VExpress

RealWear provides a purpose-built hands-free wearable device that can be used in extremely noisy industrial environments.

By Staff Writer • 2 min read • Wed, 26th Aug 2020

Customer Relationship Management

MaxContact expands Aus channel presence with new MSP

The appointment of CommsChannel enables it to extend the provision of sales, service and support for the range of MaxContact solutions.

By Staff Writer • 2 min read • Mon, 17th Aug 2020

Unified Communications

Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution

Alcatel-Lucent Enterprise and RingCentral partner to offer cloud communications services worldwide with new co-branded solution.

By Catherine Knowles • 2 min read • Wed, 12th Aug 2020

Unified Communications

8x8 expands partner program to ANZ

8x8 expands Open Channel Program to include partners from New Zealand and Australia, enabling sales growth of its Open Communications Platform.

By Staff Writer • 3 min read • Fri, 31st Jul 2020

Isentia

Businesses to prioritise employee engagement, brand reputation and corporate strategy post COVID-19

Businesses to prioritize employee engagement, brand reputation, and corporate strategy, says Isentia research. #CorporateAffairs #CommunicationStrategy.

By Shannon Williams • 4 min read • Mon, 27th Jul 2020

Unified Communications

Companies' digital etiquette still a little rough around the edges

Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.

By Staff Writer • 3 min read • Wed, 1st Jul 2020

Disaster Recovery

How to make going 'back to the office' safe again

It may be 2020 but many organisations still rely on a manual call tree to disseminate accurate information to ensure staff safety.

By Graeme Orsborn • 3 min read • Mon, 29th Jun 2020

Unified Communications

Things are getting personal with Microsoft Teams

Microsoft Teams introduces new features to help users manage work and personal life, allowing seamless collaboration, sharing, and organisation.

By Catherine Knowles • 3 min read • Tue, 23rd Jun 2020

Network Infrastructure

Reducing OH&S risks with push-to-talk over cellular (PoC) services

Australian companies can cut occupational health and safety risks with push-to-talk over cellular services, blending mobile tech with two-way radio perks.

By Tony Hudson • 4 min read • Mon, 15th Jun 2020

Unified Communications

Remote employees struggling to access critical info

Remote employees are facing challenges accessing critical information and being excluded from meetings, according to new research by Igloo Software.

By Shannon Williams • 3 min read • Wed, 10th Jun 2020

Unified Communications

ServiceNow's solutions for telecoms, finance and healthcare

New industry-specific solutions aim to provide digital solutions for organisations undergoing forced, rapid transformation.

By Staff Writer • 3 min read • Mon, 8th Jun 2020

Health Technologies

How SnapComms, a Kiwi startup, turned an enterprise comms tool into a global powerhouse

Kiwi startup SnapComms revolutionises enterprise communication with its software platform, now connecting 2.5 million users worldwide, backed by Microsoft.

By Nick Forrester • 5 min read • Mon, 11th May 2020

Unified Communications

Soprano Design sees high demand for enterprise messaging apps

Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.

By Staff Writer • 3 min read • Thu, 7th May 2020

Supply Chain

Soprano Design updates enterprise messaging platform

Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.

By Staff Writer • 2 min read • Mon, 20th Apr 2020