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Aastra - ANZ's best-kept contact centre secret
Customer Relationship Management

Aastra - ANZ's best-kept contact centre secret

That's the view of Tony Warhurst, managing director Aastra ANZ, a leading company at the forefront of the enterprise communication market.

By Staff Writer • 2 min read • Tue, 12th Nov 2013
Vodafone: See you in court Telecom
Unified Communications

Vodafone: See you in court Telecom

Vodafone defends advertising campaign after Telecom files High Court complaint over misleading SuperNet branding.

By Staff Writer • 1 min read • Mon, 5th Aug 2013
Business process mapping
Cloud Services

Business process mapping

As the push for efficiency heightens, businesses are embracing process mapping to document, understand, and enhance workflows, ensuring clarity and improvement.

By Jayesh Jain • 3 min read • Thu, 30th May 2013
Shoretel shows off the next generation of desk phone
Unified Communications

Shoretel shows off the next generation of desk phone

ShoreTel unveils the ShoreTel Dock, a business-grade docking station that transforms iPhones and iPads into desk phones, revolutionising office communications.

By Staff Writer • 4 min read • Thu, 23rd May 2013
Losing friends through Social Media?
Social Media

Losing friends through Social Media?

New research by VitalSmarts finds rising hostility on social media, with 78% of users witnessing increased hatred and many losing friends over online arguments.

By Staff Writer • 3 min read • Fri, 12th Apr 2013
Finally some good news for Telecom, new Kiwi CFO appointed
Unified Communications

Finally some good news for Telecom, new Kiwi CFO appointed

Following a week of playing catch-up to rival Vodafone, Telecom looks ahead by hiring new chief financial officer.

By Staff Writer • 2 min read • Fri, 1st Mar 2013
Space tweet welcomes 2013
X

Space tweet welcomes 2013

Twitter looks back at the New Year and shows the best tweets from around the globe as the world welcomed 2013.

By Staff Writer • 1 min read • Wed, 9th Jan 2013
Key trends in digital document collaboration
Document Management

Key trends in digital document collaboration

Businesses face a shift towards dynamic, secure digital document collaboration amid growing demands for multimedia formats and efficiency.

By Staff Writer • 3 min read • Tue, 8th Jan 2013
Vodafone NZ stung with $960,000 fine
Unified Communications

Vodafone NZ stung with $960,000 fine

Vodafone NZ fined NZD $960,000 for misleading advertising, including exaggerated claims about its wireless broadband network and misleading promotions.

By Staff Writer • 2 min read • Mon, 10th Sep 2012
Video's killing the telephony star… but how's your network health!
Digital Entertainment

Video's killing the telephony star… but how's your network health!

As video communication surges, network health faces new challenges. A SolarWinds survey shows 89% of networks integrate video, pushing admins to adapt rapidly.

By Staff Writer • 3 min read • Fri, 2nd Mar 2012

Stories from Other Regions

Multi-faceted omni-convergence
Convergence

Multi-faceted omni-convergence

Omni-convergence is reshaping the communications market, demanding service providers to innovate and meet heightened consumer expectations.

By Staff Writer • 4 min read • Fri, 4th Jan 2013
A Few Quiet Yarns hits Auckland tonight
Social Networking

A Few Quiet Yarns hits Auckland tonight

A Few Quiet Yarns, Auckland's laid-back IT event, sees record turnout tonight with 140+ attendees expected at Bungalow 8 for networking.

By Staff Writer • 4 min read • Thu, 6th Sep 2012
Telecom's CDMA network closes midnight tonight
Customers

Telecom's CDMA network closes midnight tonight

Telecom's CDMA network shuts down at midnight, ending service for calls, texts, and data. Customers are urged to switch to the new XT network immediately.

By Staff Writer • 2 min read • Tue, 31st Jul 2012
Five tips for proper email etiquette
Email

Five tips for proper email etiquette

Swapping from one communication medium to another, it's easy to forget each has its own rules. Here's how to make sure your emails don't cause offense.

By Staff Writer • 3 min read • Wed, 16th May 2012
How much is your job worth?
Data Analytics

How much is your job worth?

Recruiter's annual salary summary shows which IT workers should be requesting raises, and which should be happy with what they've got.

By Staff Writer • 2 min read • Mon, 14th May 2012
Online agency sells $13m of property in 9 months
Marketing Technologies

Online agency sells $13m of property in 9 months

In just nine months, online real estate agency 200 Square has sold NZD $13 million worth of property, revolutionising the industry with its innovative platform.

By Staff Writer • 2 min read • Fri, 13th Apr 2012
Now is the time to take your sales force mobile
Apple

Now is the time to take your sales force mobile

Equipping your sales force with mobile devices is no longer a luxury; it's essential for maintaining competitiveness and improving efficiency. Here's why.

By Sean McDonald • 4 min read • Tue, 20th Mar 2012
How to setup a podcast
Unified Communications

How to setup a podcast

Paul Spain, host of the NZ Tech Podcast, covers what's involved with producing and launching a successful podcast.

By Staff Writer • 4 min read • Thu, 1st Mar 2012