Customer Success stories
Deloitte Digital named 2024 Adobe Digital Experience Partner of the Year for the Asia Pacific, affirming its long-term alliance and commitment to excellence with Adobe.
Global automation provider, Nintex, bolsters its offerings with four new AI-powered products, streamlining customer workflows and further embedding generative AI in process automation.
In the run-up to World Backup Day, data storage giants emphasise the importance of secure, eco-friendly backup practices amid escalating AI deployment and sustainability concerns.
Merlin Knott has been appointed as President of IFS Enterprise Service Management business, aiming to elevate customer success and maximise potential in the enterprise service management sector.
Camille Drummond, BP's Senior VP of Global Business Services and diversity advocate, has joined BlackLine's board of directors, bringing three decades of energy sector expertise to the leading digital finance transformation firm.
Specialist in compliance technology, Encompass Corporation, earns 'One to Watch' status from Chartis Research's FCC50 list, highlighting performance in battling financial crime.
Panzura gains recognition in the 2024-25 Data Center Intelligence Group report for its solid data protection in complex environments via its CloudFS global file management system.
US firm Legit Security expands its executive team with the appointment of Justin Bradley as VP of Customer Success, reinforcing the ASPM pioneer's dedication to customer development and retention.
Work operating system monday.com boosts APJ team with key appointments, inducting Diana Terry as Head of Solution Engineering APJ and Elian Priel as Customer Success Lead APJ.
Projectworks' CEO steps down to take on dual role as Chief Product Officer and President, welcoming former Nexient CEO, Mark Orttung, to steer the company's global transition.
Traceable AI, a key player in API security, celebrates its year with revenue upwards of 300%. In addition, the firm bolstered its executive team and initiated new products and partnerships.
IWD 2024: Unveiling the underrepresentation of women in the tech sector, calling for a shift in focus to enhance mentorship, diversity and effective communication.
Samina Hanif, a ten-year veteran in customer success software, shares her journey of overcoming fears and doubts to achieve success, emphasising the belief in oneself and the power of mentorship.
IWD 2024 emphasises inspiring inclusion, with leaders urged to empower individuals within their teams for increased growth and success, notably in the male-dominated IT sector.
Bianca Ipscwitz narrates her experiences navigating the dynamic and exciting tech industry to meet diverse customer needs.
Barracuda Networks boosts partner profitability with enhanced rewards in the revamped Barracuda Partner Success Program, improving technical capabilities and adding new certification courses.
Rackspace Technology, a top managed cloud services provider, has reported that a remarkable 70% of its workforce has completed training in Gen AI, marking a significant stride in its wider FAIR initiative.
Mark Orttung steps in as the new CEO of Projectworks, succeeding Matt Hayter who has moved to the role of President and Chief Product Officer.
With career advancement still stunted for women in male-dominated industries like ICT, sponsorship is becoming an increasingly vital tool for gender balance, say Access4 leaders on IWD 2024.
UK fintech company Payhawk aims to expand its London team by 44% following a successful year and the acquisition of its UK EMI Licence.