IT Brief US - Technology news for CIOs & IT decision-makers
United States

Customer Success Stories - Page 36

Global Stories

Customer Success stories

8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service
Customer Relationship Management

8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service

According to 8x8 chief executive officer Vik Verma, the recognition also validates the company's single-platform approach to contact centre innovation.

By Staff Writer • 2 min read • Fri, 20th Nov 2020
Appian's APAC partner award winners
Partner Programmes

Appian's APAC partner award winners

Appian announces winners of its 2020 APAC Partner Awards, recognizing outstanding achievement in customer success, growth, innovation, and reselling.

By Staff Writer • 2 min read • Thu, 29th Oct 2020
Microsoft, Adobe and C3.ai 're-invent' CRM with artificial intelligence
Customer Relationship Management

Microsoft, Adobe and C3.ai 're-invent' CRM with artificial intelligence

The dynamics of the market and the mandates of digital transformation have dramatically changed CRM market requirements.

By Shannon Williams • 3 min read • Thu, 29th Oct 2020
blueAPACHE extends HPE strategic partnership with IaaS platform offering
Infrastructure-as-a-Service

blueAPACHE extends HPE strategic partnership with IaaS platform offering

blueAPACHE extends partnership with HPE for cloud refresh, boosting performance of its IaaS platform and offering flexible pay-as-you-go pricing.

By Catherine Knowles • 4 min read • Fri, 23rd Oct 2020
IBM expands partnership with ServiceNow to help businesses take advantage of AI
Multi-cloud

IBM expands partnership with ServiceNow to help businesses take advantage of AI

The partnership will help companies reduce operational risk and lower costs by applying AI to automate IT operations.

By Shannon Williams • 5 min read • Mon, 19th Oct 2020
DocSmart named M-Files APAC Partner of the Year
Document Management

DocSmart named M-Files APAC Partner of the Year

DocSmart Solutions named APAC Partner of the Year by M-Files, recognised for achievements in channel programme excellence and innovation.

By Staff Writer • 2 min read • Mon, 12th Oct 2020
Switch achieves APJ first with new Sitecore partner status
Network Infrastructure

Switch achieves APJ first with new Sitecore partner status

Switch, a Sydney-based company, has become the first in the Asia Pacific and Japan region to earn Sitecore Experience Commerce Specialisation status.

By Catherine Knowles • 3 min read • Thu, 8th Oct 2020
Video: 10 Minute IT Jams - Who is Vectra AI?
Ransomware

Video: 10 Minute IT Jams - Who is Vectra AI?

TechDay interviews Vectra AI head of security engineering, Chris Fisher, to discuss their cybersecurity solutions and operations in the Asia-Pacific region.

By Nick Forrester • 5 min read • Tue, 29th Sep 2020
Blue Prism extends human-to-digital worker collaboration with new Interact capability
Unified Communications

Blue Prism extends human-to-digital worker collaboration with new Interact capability

Blue Prism launches Interact, a collaboration capability that allows employees to team up with digital workers for more efficient business processes.

By Catherine Knowles • 3 min read • Tue, 22nd Sep 2020
Fiverr launches platform to bring freelancers closer to business
Unified Communications

Fiverr launches platform to bring freelancers closer to business

Fiverr is launching Fiverr Business, a platform to help corporate teams collaborate with freelancers on business projects.

By Staff Writer • 3 min read • Tue, 22nd Sep 2020
VISEO and Cludo announce ambitious plans for Salesforce in Australia
Data Analytics

VISEO and Cludo announce ambitious plans for Salesforce in Australia

According to a statement, the acquisition enhances the ability of both companies to deploy larger-scale digital projects across Australia and the APAC region.

By Catherine Knowles • 3 min read • Wed, 16th Sep 2020
Microsoft NZ expands senior leadership team
Microsoft

Microsoft NZ expands senior leadership team

Microsoft New Zealand expands senior leadership team with appointment of Nigel Parker as Customer Success Unit Lead.

By Shannon Williams • 2 min read • Fri, 11th Sep 2020
Aruba unveils channel award winners + SMB and partner strategies
Partner Programmes

Aruba unveils channel award winners + SMB and partner strategies

Aruba has revealed its small to medium business strategy and partner strategy at its Atmosphere Asia Pacific Partner Conference.

By Shannon Williams • 4 min read • Fri, 11th Sep 2020
Nintex takes training virtual with subscription model
Robotic Process Automation

Nintex takes training virtual with subscription model

Community members may enrol in a wide-range of training courses, including live virtual classes and access to all certifications.

By Staff Writer • 3 min read • Mon, 7th Sep 2020
BlackLine appoints Mel Zeledon as new channel VP
Partner Programmes

BlackLine appoints Mel Zeledon as new channel VP

BlackLine has appointed Mel Zeledon as its new SVP of channels and alliances, responsible for leading all partner ecosystem programs globally.

By Staff Writer • 2 min read • Wed, 2nd Sep 2020
Forrester Research highlights top cloud contact centre solution
Customer Relationship Management

Forrester Research highlights top cloud contact centre solution

NICE inContact's CXone has been ranked top for cloud contact centre solutions by Forrester Research, excelling in current offering and strategy categories.

By Catherine Knowles • 3 min read • Mon, 31st Aug 2020
Red Hat celebrates partner achievements at ANZ Partner Awards
Partner Programmes

Red Hat celebrates partner achievements at ANZ Partner Awards

Red Hat's APAC Partner Conference went virtual for the first time, honouring partners for their contribution to open source in a changing environment.

By Staff Writer • 2 min read • Thu, 27th Aug 2020
Google Cloud number one cloud service provider in retail - Canalys
Hyperscale

Google Cloud number one cloud service provider in retail - Canalys

Google Cloud has ranked as the number one cloud service provider to the retail sector, outpacing overall market leader AWS and second-placed Microsoft Azure.

By Shannon Williams • 3 min read • Tue, 18th Aug 2020

Stories from Other Regions

Customer Success stories