Cyber Monday stories
AI-referred shoppers are now far more valuable to US retailers, with Adobe finding they generate 83% more revenue per visit than other visitors.
The new funding will help Marklo expand its beta and product team as Shopify brands seek faster campaign planning with fewer staff.
More than half of US consumers plan to shop before Thanksgiving as they hunt for deals, rewards and ways to stretch holiday budgets.
Non-delivery claims overtook card fraud on Black Friday weekend, with chargebacks filed weeks later and peak disputes hitting in January.
Retailers risk wasting paid media unless campaign pages can cope with Black Friday traffic surges, VentraIP says.
Poor customer records can disrupt orders, marketing and service just as Black Friday and Cyber Monday traffic peaks across eCommerce sites.
Customers in Australia and New Zealand can avoid Christmas delays by using FedEx's 2026 cut-off dates for domestic, trans-Tasman and overseas parcels.
Discounts are becoming the default for many households, with 48% of UK shoppers saying they rarely buy at full price as AI boosts deal-hunting.
The longer campaign is designed to win cautious British shoppers as retailers battle for year-end spending amid pressure on household budgets.
New Zealand victims of holiday shopping scams lost an average of NZ$1,997, the highest among surveyed markets, Norton's research found.
Many Australian retailers will borrow or defer payments to fund Black Friday stock and staff as AI shopping tools loom over sales.
Advertisers paid more for Black Friday inventory, but stronger conversion performance still lifted returns as order costs fell 18%.
Most UK consumers plan to keep festive spending steady, while AI use for price comparisons is gaining ground amid economic uncertainty.
Late planning could leave smaller online retailers facing higher delivery costs and scarce warehouse space during Black Friday and Christmas trading.
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Rising price caution is not stopping Australians, with average BFCM spending set to hit AUD $346 as 62% plan to use AI shopping help.
Tighter margins and lower shopper participation mean checkout failures could cost SMEs sales this Black Friday, according to Ecommpay.
Budget-conscious households are embracing AI for practical holiday tasks, with confidence rising fastest among the eight markets surveyed by Sinch.
Retailers used Black Friday to win new shoppers, with first-time buyers making up 68.6% of email orders and 73.4% of SMS orders in Australia.
Australian retailers face higher costs and tighter margins as Black Friday demand spreads peak season earlier and makes supply chains harder to balance.