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Thought Industries launches Lens AI knowledge platform
Enterprise Resource Planning

Thought Industries launches Lens AI knowledge platform

Enterprises could cut misleading AI replies as the beta tool checks conflicting product and customer knowledge before answers reach users.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Mobile-First Banking: The Role of Identity Verification
Fintech

Mobile-First Banking: The Role of Identity Verification

Mobile verification can cut onboarding friction for banks while strengthening fraud checks and compliance as customers expect account opening in minutes.

By Bud Walker • 4 min read • Last week

Global Stories

Data Quality stories

Data Governance in Banking: A Framework for Better Data Quality
Encryption

Data Governance in Banking: A Framework for Better Data Quality

Poor data can undermine compliance, fraud detection and reporting, making strong governance essential for banks handling sensitive customer records.

By Bobby Joseph • 5 min read • Today
2027 Predictions: The race to AI readiness exposes true cost of effective enterprise data management
Data governance

2027 Predictions: The race to AI readiness exposes true cost of effective enterprise data management

Boards will face rising data bills as AI boosts compute demand and forces firms to cut duplication, govern meaning and trust one source of truth.

By Dan Peacock • 4 min read • Today
Why AI, Trusted Data and Human Judgement Will Define Customer Experience for the Year Ahead
Customer Experience

Why AI, Trusted Data and Human Judgement Will Define Customer Experience for the Year Ahead

Brands will need cleaner data and tighter AI governance to avoid tone-deaf offers and ensure customer decisions still reflect human judgement.

By Bel Lloyd • 5 min read • Today
Propel Software predicts AI will bolster SaaS firms
Software-as-a-Service

Propel Software predicts AI will bolster SaaS firms

Concerns that AI will wipe out software-as-a-service providers are easing as firms use it to improve products, workflows and margins.

By Mara Sugue • 4 min read • Last week
CFOs face execution gap as accountability outpaces control
Data Analytics

CFOs face execution gap as accountability outpaces control

New research suggests finance chiefs are being held to account for strategy while lacking the authority to deliver it, with only 55% reporting high control.

By Karen Joy Bacudo • 5 min read • 4 days ago
Study finds AI can use wrong document despite retrieval
Risk & Compliance

Study finds AI can use wrong document despite retrieval

Accuracy can still slip when similar records are nearby, leaving AI systems to answer from the wrong source despite finding the right document.

By Mara Sugue • 3 min read • Last week
AI success takes more than a promising pilot project
Digital Transformation

AI success takes more than a promising pilot project

Without stronger governance and clear accountability, most AI pilots will struggle to reach production or deliver real business value.

By Anthony Caruana • 5 min read • Last week
UK workers lead Europe in covert AI use at work
Human Capital Management

UK workers lead Europe in covert AI use at work

The gap between workplace AI use and employer oversight is widening, with a Personio survey finding 26% of UK staff use it without permission.

By Sean Mitchell • 4 min read • Last month
Syndigo named leader in Gartner's first PIM quadrant
Digital Transformation

Syndigo named leader in Gartner's first PIM quadrant

The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Manufacturers hit data bottleneck in AI scale-up push
Manufacturing

Manufacturers hit data bottleneck in AI scale-up push

Yet manufacturers are using only about 45% of the data they collect, slowing efforts to turn AI pilot projects into wider operational gains.

By Mara Sugue • 4 min read • Last week
NetSuite customers urged to prepare for AI adoption
Data governance

NetSuite customers urged to prepare for AI adoption

Australian and New Zealand finance teams could cut manual close work as NetSuite rolls out AI tools, but only if data and controls are ready.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Data Quality stories

UK marketers worry current data strategies may not last
Cookies

UK marketers worry current data strategies may not last

Most UK marketing leaders fear their data strategies may soon fail as cookies fade and audience-targeting accuracy comes under pressure.

By Sofiah Nichole Salivio • 4 min read • Last week
How Chinese AI Data Vendors Can Earn Global Trust in Healthcare
Data governance

How Chinese AI Data Vendors Can Earn Global Trust in Healthcare

International buyers will judge Chinese healthcare data vendors on provenance, privacy and auditability, not low prices, as trust becomes the real test.

By Edmund Ng • 5 min read • Last week
Jaguar Land Rover renews Aiimi partnership on data
Manufacturing

Jaguar Land Rover renews Aiimi partnership on data

The renewal gives Jaguar Land Rover continued access to Aiimi's Workplace AI platform as manufacturers seek better control of legacy data before wider AI rollouts.

By Joseph Gabriel Lagonsin • 3 min read • Last month
AI's data problem is governance in disguise
Data governance

AI's data problem is governance in disguise

Most Australian executives want AI to pay back within a year, but weak data governance is already slowing deployment and hiding errors.

By Kristen "KP" Pimpini • 5 min read • Last month