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8x8 adds real-time translation and model choice to AI Studio
Software-as-a-Service

8x8 adds real-time translation and model choice to AI Studio

Agents can now keep multilingual support calls on the line without an interpreter, as 8x8 rolls out real-time voice translation across 13 languages.

By Sean Mitchell • 3 min read • Last week
Zendesk names Tifenn Dano Kwan as Chief Marketing Officer
Software-as-a-Service

Zendesk names Tifenn Dano Kwan as Chief Marketing Officer

The hire underscores Zendesk's push to turn surging AI bookings into revenue, with demand set to top USD $400 million next year.

By Sofiah Nichole Salivio • 4 min read • Last month
Microsoft tops phishing brand rankings in first quarter
Malware

Microsoft tops phishing brand rankings in first quarter

Phishing campaigns are increasingly targeting credentials, payments and malware delivery, with Microsoft alone accounting for 22% of brand impersonation attempts.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Pinecone launches Nexus to boost AI agent task success
Marketing Technologies

Pinecone launches Nexus to boost AI agent task success

Task completion for AI agents could rise sharply as Pinecone’s Nexus aims to cut latency, token use and human review in enterprise workflows.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Google Cloud CEO sets out enterprise AI agent plan
Digital Transformation

Google Cloud CEO sets out enterprise AI agent plan

Enterprises will get one place to build, govern and run AI agents, as Google Cloud expands Gemini Enterprise across models, data and security.

By Sean Mitchell • 5 min read • Tue, 28th Apr 2026
Dropbox launches three ChatGPT apps for workflow control
Software-as-a-Service

Dropbox launches three ChatGPT apps for workflow control

Users can now manage files, search workplace data and schedule meetings without leaving ChatGPT, as Dropbox ties three tools into the interface.

By Mark Tarre • 3 min read • Wed, 22nd Apr 2026
Dropbox launches three apps inside ChatGPT for work
Storage

Dropbox launches three apps inside ChatGPT for work

Workers can now search files, share links and manage calendars in ChatGPT as Dropbox widens its push into AI office tools.

By Sofiah Nichole Salivio • 3 min read • Sat, 18th Apr 2026
Portnox names Jonathan Skinner as Chief Marketing Officer
Firewalls

Portnox names Jonathan Skinner as Chief Marketing Officer

The hire comes as Portnox targets larger enterprises shifting away from legacy access tools and toward certificate-based, passwordless security.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 15th Apr 2026
Databricks launches Lakewatch to counter AI attacks
Firewalls

Databricks launches Lakewatch to counter AI attacks

Databricks unveils Lakewatch, an AI-driven security platform aiming to replace legacy SIEM tools and counter automated cyber attacks.

By Catherine Knowles • 3 min read • Wed, 25th Mar 2026
Workday unveils Sana, an AI hub for HR, finance & apps
Digital Transformation

Workday unveils Sana, an AI hub for HR, finance & apps

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

By Mark Tarre • 5 min read • Wed, 18th Mar 2026
Zoom expands agentic AI to automate workplace tasks
Unified Communications

Zoom expands agentic AI to automate workplace tasks

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 11th Mar 2026
Quiq hires Jen Grant as CMO to drive scaled AI agents
Unified Communications

Quiq hires Jen Grant as CMO to drive scaled AI agents

Quiq names Jen Grant chief marketing officer to steer strategy as enterprises move AI agents from pilots to large-scale customer use.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Mar 2026

Stories from Other Regions

Dropbox stories

Doxis named Gartner leader for document management again
Document Management

Doxis named Gartner leader for document management again

Gartner's latest ranking boosts Doxis' appeal to enterprises seeking AI-ready document tools, as rivals race to automate information handling.

By Catherine Knowles • 3 min read • Last month
Dropbox expands UK partnership with ALSO Cloud Marketplace
Software-as-a-Service

Dropbox expands UK partnership with ALSO Cloud Marketplace

UK resellers gain a single route to sell Dropbox’s full portfolio as the tie-up widens to six more EMEA markets and adds local support.

By Catherine Knowles • 3 min read • Thu, 23rd Apr 2026
Dropbox urges Australians to cut digital clutter at work
Storage

Dropbox urges Australians to cut digital clutter at work

Dropbox warns Australians that digital clutter is sapping productivity and wellbeing, urging workers to simplify apps, files and notifications.

By Sean Mitchell • 4 min read • Tue, 24th Mar 2026
Adactin launches AFIVE AI knowledge platform for firms
Document Management

Adactin launches AFIVE AI knowledge platform for firms

Adactin unveils AFIVE AI platform to unify fragmented corporate data, promising secure natural language search and improved staff productivity.

By Sean Mitchell • 4 min read • Mon, 23rd Mar 2026
Anthropic offers EUR €355,000 AI roles in Dublin push
Data Protection

Anthropic offers EUR €355,000 AI roles in Dublin push

Anthropic dangles EUR €355,000 AI engineering pay as it ramps up Dublin hiring drive and cements the city as a key European hub.

By Mark Tarre • 4 min read • Tue, 10th Mar 2026