Hotels Stories - Page 2

American Stories

Hotels stories

US travellers trust AI for trip ideas, not payments

US travellers embrace AI to plan and compare trips but still prefer to handle bookings and payments themselves amid trust and security concerns.

By Karen Joy Bacudo • 4 min read • Sat, 17th Jan 2026

Data Analytics

Closing the AI gap in hospitality: Why hotels need industry-trained intelligence, not guesswork

Hospitality needs AI trained on its own data, not generic models, to boost accuracy, increase revenue, and deepen guest understanding in a £550 billion market.

By Adam Harris • 6 min read • Wed, 19th Nov 2025

Global Stories

Hotels stories

Digital Transformation

SiteMinder expands hotel bookings into AI channels

Travellers increasingly using conversational search could redirect hotel bookings away from metasearch and OTAs as AI tools surface live rates.

By Sean Mitchell • 5 min read • Wed, 15th Apr 2026

Fintech

RMS adds bank payments as card surcharge ban looms

Australian accommodation operators may soon face higher payment costs as a card surcharge ban pushes them towards bank-to-bank alternatives.

By Karen Joy Bacudo • 4 min read • Tue, 14th Apr 2026

Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

Younger travellers are already using AI for planning, but direct bookings still depend on live inventory and real-time data.

By Mike Putman • 11 min read • Thu, 2nd Apr 2026

Unified Communications

Wireless Broadband Alliance sees Wi-Fi 7 gains in offices

Office network operators could see faster uploads and far lower lag as Wi-Fi 7 trials showed gains of up to 116% under interference.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Mar 2026

Unified Communications

Zyxel expands WiFi 7 OpenWiFi-ready access point line

Zyxel broadens its WiFi 7 access point range with four OpenWiFi-ready models, promising ISPs more flexibility and vendor choice.

By Catherine Knowles • 3 min read • Tue, 10th Mar 2026

Customer Experience

Laundryheap pushes into four new markets worldwide

On-demand laundry platform Laundryheap has expanded into Colombia, Mexico, Malaysia and Scotland, as it accelerates its global rollout.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Feb 2026

Crypto

TerraPay, Sabre expand instant cross-border payouts

TerraPay and Sabre have struck a multi-year deal to power instant cross-border bank payouts for travel agencies, airlines and hotels.

By Catherine Knowles • 3 min read • Tue, 17th Feb 2026

Data Analytics

IDeaS unveils hotel rate intelligence tool for APAC

IDeaS launches Rate Data Advantage in APAC, promising hotels deeper real-time rate intelligence and sharper revenue decisions.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 30th Jan 2026

Digital Transformation

Amperity unveils AI tools to personalise airline, hotel stays

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

By Melania Watson • 4 min read • Thu, 18th Dec 2025

Gaming

Philips unveils Ambilight TVs for hotels with gaming & AirPlay

Philips launches Ambilight-enabled MediaSuite TVs for hotels, featuring Google Cast, Apple AirPlay, and cloud gaming to enhance guest entertainment globally.

By Kaleah Salmon • 3 min read • Tue, 18th Nov 2025

Digital Transformation

AI adoption remains low as event planning roles & timelines shift

A VenueNow survey finds AI adoption low in Australasian event planning, with 71% of corporate clients spending over five hours booking venues amid shifting roles.

By Kaleah Salmon • 4 min read • Thu, 6th Nov 2025