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International Data Corporation (IDC) stories

Atlassian adds Jira tools for AI-native software teams
Software-as-a-Service

Atlassian adds Jira tools for AI-native software teams

Paid Jira Cloud users will get agent oversight and automation tools as Atlassian seeks to close the gap between AI use and developer productivity.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
European SMBs lead peers in AI execution, study says
Data Analytics

European SMBs lead peers in AI execution, study says

Most SMBs remain stuck in AI pilots, but European firms are turning tools into routine operations faster than peers, the study found.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
IDC survey flags networking bottlenecks for agentic AI
Software-as-a-Service

IDC survey flags networking bottlenecks for agentic AI

Security and staffing gaps are slowing enterprise rollouts, with networking now emerging as a key bottleneck for agentic AI projects.

By Mark Tarre • 3 min read • 2 days ago
Alation launches AI operating system for enterprise trust
Digital Transformation

Alation launches AI operating system for enterprise trust

Businesses scaling AI face greater risk of hidden errors, as Alation's new system aims to verify data, context and agent decisions in real time.

By Sean Mitchell • 4 min read • 3 days ago
Entrust launches AI trust accelerator for autonomous agents
Robotics

Entrust launches AI trust accelerator for autonomous agents

Governance gaps are slowing enterprise adoption as most technology leaders say AI deployment is outpacing controls, according to a cited IBM study.

By Sean Mitchell • 4 min read • 3 days ago
Google named IDC MarketScape Leader in AI software
Digital Transformation

Google named IDC MarketScape Leader in AI software

The ranking could help Google win enterprise AI contracts as buyers demand secure, governed tools rather than standalone chatbots.

By Sean Mitchell • 4 min read • 3 days ago
Microsoft launches AI sales & service tools in Copilot
Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • 5 days ago
Tanium named leader in IDC digital employee experience
Software-as-a-Service

Tanium named leader in IDC digital employee experience

Downtime from slow devices and failed apps is prompting larger firms to unify endpoint, security and experience tools, IDC says.

By Sean Mitchell • 4 min read • Last week
Ricoh named Leader in IDC mailroom solutions review
Data Protection

Ricoh named Leader in IDC mailroom solutions review

The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.

By Sofiah Nichole Salivio • 3 min read • Last week
Financial services breach risk rises as AI adoption surges
Malware

Financial services breach risk rises as AI adoption surges

Breaches are hitting lenders harder as AI adoption speeds up, with 98 per cent of affected firms saying the impact was material.

By Sean Mitchell • 4 min read • Last week
Finance leaders lose AI gains to verification work
Software-as-a-Service

Finance leaders lose AI gains to verification work

Many finance teams are spending the equivalent of days a week checking AI outputs, wiping out hoped-for productivity gains and slowing adoption.

By Sofiah Nichole Salivio • 4 min read • Last week
Cognizant launches Neuro AI Trust for enterprise AI
Digital Transformation

Cognizant launches Neuro AI Trust for enterprise AI

The platform aims to help large firms monitor and control autonomous AI as regulation tightens and deployments move into production.

By Joseph Gabriel Lagonsin • 4 min read • This month
Mandiant study finds USD $4.3 million annual benefit
Privileged Access Management

Mandiant study finds USD $4.3 million annual benefit

Large firms are using security consulting to cut risk and costs, with IDC saying Mandiant customers gained USD $4.3 million a year on average.

By Sean Mitchell • 4 min read • This month
Couchbase launches AI Data Plane for enterprise agents
Hybrid Cloud

Couchbase launches AI Data Plane for enterprise agents

The release aims to ease a key hurdle for firms moving AI agents into production by unifying memory, retrieval and access across environments.

By Joseph Gabriel Lagonsin • 5 min read • This month
NiCE named launch partner for AWS European Sovereign Cloud
Software-as-a-Service

NiCE named launch partner for AWS European Sovereign Cloud

Customers in regulated EU sectors may now deploy NiCE's AI tools on AWS's new sovereign cloud while keeping data and operations inside the bloc.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

International Data Corporation (IDC) stories

Australian developers are losing half their day, most leaders have no idea
DevOps

Australian developers are losing half their day, most leaders have no idea

Developers spend just 16 per cent of their time coding, leaving Australian firms with hidden costs, slower delivery and rising AI risk.

By Raymond McCullagh Senior Observability Consultant and Developer Avocado and Andrew Patterson - Lead Solutions Engineer Dynatrace • 5 min read • 5 days ago
Schneider backs AI-era condition-based maintenance
Digital Transformation

Schneider backs AI-era condition-based maintenance

Rising AI workloads and technician shortages are pushing data centre operators away from fixed schedules towards condition-based upkeep.

By Mark Tarre • 4 min read • Last week