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Loyalty programmes Stories - Page 2

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Loyalty programmes stories

Blackhawk launches digital wallet for unified stored value
Crypto

Blackhawk launches digital wallet for unified stored value

Retailers can now keep refunds, rewards and gift cards in one balance, reducing friction for shoppers and fees for brands.

By Karen Joy Bacudo • 4 min read • Fri, 17th Apr 2026
American Express launches AI commerce kit & protection
Fintech

American Express launches AI commerce kit & protection

Cardholders will get protection from AI agent mistakes as the payments group extends its network safeguards to software-led purchases.

By Karen Joy Bacudo • 4 min read • Wed, 15th Apr 2026
LoyaltyLion returns with Loyalty Connect retention event
Customer Experience

LoyaltyLion returns with Loyalty Connect retention event

Retailers are under pressure to cut acquisition costs as the two-day online event examines how loyalty schemes can boost repeat purchases and margins.

By Joseph Gabriel Lagonsin • 3 min read • Mon, 13th Apr 2026
5 eCommerce trends set to define 2026
Digital Transformation

5 eCommerce trends set to define 2026

AI shopping agents, stricter sustainability rules and tougher cross-border compliance are set to reshape online retail by 2026.

By Bobby Joseph • 7 min read • Fri, 10th Apr 2026
Paytronix loyalty report spotlights early retention gap
Customer Experience

Paytronix loyalty report spotlights early retention gap

The first 90 days after sign-up now decide whether restaurant loyalty members become regulars or churn, the report says.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 8th Apr 2026
Delivery options drive AI shopping decisions, Ingrid finds
Customer Experience

Delivery options drive AI shopping decisions, Ingrid finds

Delivery details are now as decisive as product recommendations, with 61% of shoppers saying they can make or break an AI-led purchase.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026
5 mobile-first strategies to ensure contact data quality
Digital Transformation

5 mobile-first strategies to ensure contact data quality

Poor mobile data quality can cost retailers deliveries, revenue and loyalty as shoppers switch devices and systems leave records incomplete.

By Greg Brown • 5 min read • Wed, 1st Apr 2026
Custom Travel Solutions launches RouteStack for AI bookings
Digital Transformation

Custom Travel Solutions launches RouteStack for AI bookings

The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.

By Sofiah Nichole Salivio • 4 min read • Fri, 27th Mar 2026
Asia-Pacific airlines lead global inflight Wi-Fi adoption
Digital Transformation

Asia-Pacific airlines lead global inflight Wi-Fi adoption

Passengers on Asia-Pacific legacy carriers are far more likely to get onboard internet, with 95% of fleets now partly or fully equipped.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Mar 2026
Spade raises USD $40 million to boost payments data
Fintech

Spade raises USD $40 million to boost payments data

Banks and fintechs are increasingly using payments data for fraud checks and rewards as Spade expands its merchant-matching platform with fresh funding.

By Karen Joy Bacudo • 4 min read • Thu, 26th Mar 2026
Klaviyo unveils AI Composer for marketing campaigns
Digital Transformation

Klaviyo unveils AI Composer for marketing campaigns

Klaviyo has launched Composer, an AI tool that drafts data-driven marketing campaigns from plain-language prompts, now in private beta.

By Mark Tarre • 4 min read • Wed, 25th Mar 2026
Points, personalisation and innovation: How industry leaders are redefining loyalty
Data Analytics

Points, personalisation and innovation: How industry leaders are redefining loyalty

AI is turning loyalty members into “segments of one”, as Asia Pacific leaders shift from flashy tech to invisible, always-relevant rewards.

By Eagle Eye • 4 min read • Tue, 24th Mar 2026
Circles, Airwallex bring embedded finance to global telcos
Software-as-a-Service

Circles, Airwallex bring embedded finance to global telcos

Circles partners with Airwallex to plug embedded banking into CirclesX, letting telcos launch financial services across more than 70 markets.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026

Stories from Other Regions

Loyalty programmes stories

Stampede launches SNAPguard for hospitality guest Wi-Fi
Software-as-a-Service

Stampede launches SNAPguard for hospitality guest Wi-Fi

Hospitality operators could see faster guest logins and better data capture, as the system links public Wi-Fi access with marketing tools.

By Kaleah Salmon • 3 min read • Thu, 2nd Apr 2026
Loyalty association launches AI & behaviour courses
Digital Transformation

Loyalty association launches AI & behaviour courses

Businesses under pressure to prove loyalty returns will get new training on AI shopping tools, customer behaviour and program profitability.

By Sean Mitchell • 4 min read • Wed, 1st Apr 2026
Marketing adds CAD $130.9bn to Canada's GDP, study finds
Data Protection

Marketing adds CAD $130.9bn to Canada's GDP, study finds

The sector supported nearly 861,500 jobs and generated CAD $47.8 billion in government revenues last year, the study said.

By Karen Joy Bacudo • 4 min read • Thu, 26th Mar 2026
Why AI agentic commerce will rewrite retail loyalty
Digital Transformation

Why AI agentic commerce will rewrite retail loyalty

AI agents are quietly reshaping retail, and sluggish loyalty platforms risk losing transactions long before shoppers know they've gone.

By Aaron Crowe • 6 min read • Thu, 19th Mar 2026