Managed Service Provider (MSP) stories

NE2NE rolls out expanded PDFFlex AI to turn complex payroll PDFs into structured data, cutting onboarding time and manual processing.

Alkira launches Connect partner programme to drive AI-native network services growth, prioritising recurring services over one-off resale.

Hybrid IT sprawl is driving “structural stress” for sysadmins as security risks rise, responsibilities grow and control over tools shrinks.

IRONSCALES' Winter 2026 Release debuts three AI agents, outbound encryption and Teams deepfake defences to counter next‑gen phishing.

1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.

Cyber criminals are hijacking MSP trust relationships, abusing valid credentials and VPNs as AI turbocharges phishing and ransomware.

Creative ITC has opened a Houston headquarters to spearhead US growth, targeting architecture, engineering and energy clients nationwide.

LevelBlue debuts Exposure Management for Partners with Tenable, giving MSSPs and MSPs tiered, unified exposure and risk visibility tools.

LevelBlue and Tenable have teamed up to launch a tiered exposure management service giving MSPs continuous, risk-based visibility.

Acronis finds SMBs patch Microsoft flaws in about eight days, but the slowest endpoints stay exposed to known bugs for over five weeks.

Red Hat, Nvidia and Palo Alto launch unified AI-native telco stack to merge network functions, accelerated compute and security at core and edge.

CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.

SonicWall urges MSPs and SMBs to stop chasing security features and instead demand managed, measurable protection and real outcomes.

Women in cybersecurity demand real visibility and inclusion, warning that lack of female voices skews risk, products and leadership decisions.

Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.

Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.

TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.

Monjur launches Monjur Pilot, an AI contract tool for MSPs that automates redlining and escalates tricky issues to specialist lawyers.

Rakuten Symphony and Lightstorm join forces to offer a sovereign NaaS platform for automated, compliant cloud-network services across MEA, India and APAC.

New SonicWall firewall upgrades promise MSPs and MSSPs lower costs, higher margins and stronger security-driven recurring revenue.