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Managed Services stories - Page 11

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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LogicMonitor unveils AI upgrades, new pricing & cloud support

Wed, 17th Sep 2025
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LogicMonitor upgrades its LM Envision platform with AI-driven features, expanded cloud support including Oracle Cloud, and a new flexible pricing model.
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CrowdStrike partners can earn up to USD $7 in services for each USD $1 spent

Tue, 16th Sep 2025
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digital transformation
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partner programmes
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ai security
CrowdStrike partners can earn up to USD $7 in services revenue for every USD $1 spent on its Falcon platform, boosting profitability and growth prospects.
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SailPoint & HCLTech forge AI-driven identity security alliance

Fri, 5th Sep 2025
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hybrid cloud
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digital transformation
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partner programmes
SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.
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SAP expands sovereign cloud services for public sector in ANZ

Wed, 3rd Sep 2025
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digital transformation
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partner programmes
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supply chain
SAP expands its Sovereign Cloud services in Australia and New Zealand, enhancing data control and security for public sector and regulated industries.
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Rimini Street & American Digital offer cost-saving IT support

Mon, 25th Aug 2025
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digital transformation
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dc
Rimini Street and American Digital team up to cut IT support costs by up to 90%, enabling firms to modernise without costly software upgrades or migrations.
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Seismic, Salesforce expand AI tools to boost B2B sales success

Sat, 23rd Aug 2025
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cx
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martech
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partner programmes
Seismic has integrated its Aura AI with Salesforce's Agentforce to boost B2B sales by offering real-time content and adaptive playbooks within a single platform.
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Accenture to acquire CyberCX, boosting Asia Pacific security

Fri, 15th Aug 2025
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firewalls
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digital transformation
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network security
Accenture will acquire CyberCX, an Asia Pacific cybersecurity firm with 1,400 staff, to expand its security services and client reach in the region.
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Calero launches SaaS tool to cut costs & tackle shadow IT

Fri, 8th Aug 2025
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digital transformation
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cloud security
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partner programmes
Calero has launched a new SaaS management tool to help IT leaders cut costs and tackle shadow IT by improving visibility, control, and optimisation of cloud apps.
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Red Hat named leader for multicloud container platforms by Forrester

Thu, 31st Jul 2025
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virtualisation
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hybrid cloud
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public cloud
Red Hat is named a leader in Forrester's Q3 2025 report for multicloud container platforms, praised for reliability, support, and advanced Kubernetes capabilities.
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Assured Data Protection unveils global leadership to drive expansion

Wed, 30th Jul 2025
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data protection
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partner programmes
Assured Data Protection appoints Stacy Hayes as Chief Strategy Officer to lead global expansion amid rising demand in the Americas and EMEA for cloud data protection.
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Lancom partners with Thread to drive AI & AWS innovation push

Mon, 7th Jul 2025
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digital transformation
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partner programmes
Lancom Technology teams with Thread to optimise AWS spending and integrate AI-driven solutions, boosting managed services in the US and beyond.
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LevelBlue acquires Trustwave to form largest global MSSP

Fri, 4th Jul 2025
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devops
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cloud security
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advanced persistent threat protection
LevelBlue's acquisition of Trustwave creates the world's largest pure-play managed security services provider, enhancing global cyber defence capabilities.
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Org Group appoints Kurt Schreurs to lead global recruitment

Wed, 2nd Jul 2025
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partner programmes
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recruitment
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managed services
Org Group appoints Kurt Schreurs as Chief Revenue Officer to lead global recruitment strategy, aiming to boost growth across key talent brands including Morgan McKinley.
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Exegy launches Nexus to cut market data costs by over 40%

Thu, 26th Jun 2025
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partner programmes
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nexus
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hardware
Exegy's new Nexus platform cuts capital markets data costs by over 40%, using FPGA tech to speed up processing and reduce hardware needs.
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Rapid7 launches agentic AI to boost MDR speed & accuracy

Thu, 26th Jun 2025
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advanced persistent threat protection
Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.
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Tamnoon unveils AI-powered managed cloud threat response service

Fri, 13th Jun 2025
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hyperscale
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cloud security
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advanced persistent threat protection
Tamnoon launches AI-driven managed Cloud Detection and Response service with agent Tami to streamline cloud security alert handling and threat remediation.
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Transport sector faces rising cyber risks amid AI boom

Thu, 12th Jun 2025
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malware
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firewalls
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network infrastructure
A survey reveals transport firms face rising cyber risks and cost pressures amid surging AI adoption, with 81% citing cybersecurity as their top networking challenge.
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Healthcare faces surge in cyberattacks & AI-driven threats

Fri, 6th Jun 2025
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application security
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partner programmes
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supply chain
Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.
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Park Place opens Uptime Academy access to boost Softcat skills

Tue, 3rd Jun 2025
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partner programmes
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it services
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education, learning & training
Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.
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Dell launches new AI innovations for enterprise & research

Tue, 20th May 2025
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network infrastructure
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digital transformation
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edge computing
Dell launches advanced AI infrastructure and services aimed at cutting costs, boosting security and scaling AI for organisations worldwide.