Managed Services stories - Page 4
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Hexaware unveils Agentverse AI platform for enterprises
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Cisco and Nvidia unveil new secure AI edge framework
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network infrastructure
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hyperscale
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sdn
Cisco and Nvidia launch a secure AI edge framework to push low‑latency inference from data centres into hospitals, factories and networks.
Rapid7 adds Platinum tier, streamlines partner deals
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socs
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partner programmes
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cybersecurity
Rapid7 unveils a new Platinum partner tier and two-route deal model to simplify channel engagement and boost managed security growth.
GTIA honours 2026 North America IT channel leaders
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partner programmes
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ai
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cybersecurity
GTIA names 2026 North America Spotlight Award winners, honouring IT channel leaders driving community, cybersecurity and diversity.
SonicWall revamps partner programme & appoints CRO
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firewalls
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network security
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partner programmes
SonicWall overhauls its SecureFirst Partner Program and appoints Patrick O'Donnell as CRO to drive partner-led sales and managed services.
ConnectWise unit maps IT pay trends, automation push
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Contrivian to resell Amazon Leo for US gov networks
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uc
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dr
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network infrastructure
Contrivian to resell Amazon Leo LEO satellite services for resilient US government networks, blending space links with fibre and 5G.
Rackspace & Uniphore target USD $100m regulated AI push
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uc
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private cloud
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hybrid cloud
Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.
Thrive unveils governed AI workspace & adoption model
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
Cohesity boosts AI-ready data security & sovereignty
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data protection
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dr
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hybrid cloud
Cohesity expands sovereign cloud, AI resilience and threat detection tools, targeting midsize firms with streamlined data security packages.
Cyber attacks stay near record high as GenAI risks grow
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edutech
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firewalls
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data protection
Global cyber attacks hover near record highs as unchecked workplace GenAI use exposes sensitive data in one in 31 corporate prompts.
IVECO launches AI theft recovery for connected fleets
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cartech
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partner programmes
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supply chain
IVECO adds AI theft recovery to its connected services, offering 24/7 managed stolen vehicle assistance to boost commercial fleet security.
Cellhub unveils 5G care & data push for rural hospitals
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saas
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uc
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dr
Cellhub launches Hospitals Without Walls, using 5G, managed services and data tools to support financially strained rural hospitals.
Radware's Alteon Protect brings cloud-scale ADC security
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firewalls
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ddos
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network infrastructure
Radware has unveiled Alteon Protect, a cloud-augmented add-on that brings real-time, low-latency ADC security to hybrid app and API estates.
Goldman Sachs Alternatives backs Schellman expansion
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data protection
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cloud security
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partner programmes
Goldman Sachs Alternatives to take stake in Schellman, backing global expansion in AI governance, cybersecurity compliance and digital trust.
Upgrade advantage: More value, less effort for partners, MSPs & MSSPs
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firewalls
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network infrastructure
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endpoint protection
SonicWall's latest firewalls promise MSPs and MSSPs unified management, AI-driven insights and richer margins with less manual effort.
Three stages of CFO e-invoicing denial
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digital transformation
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partner programmes
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risk & compliance
As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.
Alkira Connect partner programme targets AI-led growth
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firewalls
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network infrastructure
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hybrid cloud
Alkira launches Connect partner programme to drive AI-native network services growth, prioritising recurring services over one-off resale.
HPE complete care service: Refocused for your AI advantage
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hybrid cloud
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data analytics
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digital transformation
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.
LevelBlue & Tenable expand exposure tools for partners
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devops
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digital transformation
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cloud security
LevelBlue debuts Exposure Management for Partners with Tenable, giving MSSPs and MSPs tiered, unified exposure and risk visibility tools.