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Manhattan Associates stories

Study shows return policies vital for retail success in 2024
Customer Experience

Study shows return policies vital for retail success in 2024

Manhattan Associates' study reveals flexible return policies are key for retail as 72% of consumers return items due to rising living costs, post-EOFY.

By Imee Dequito • 3 min read • Wed, 7th Aug 2024
TeamViewer leads connected worker platforms with AR solutions
Digital Transformation

TeamViewer leads connected worker platforms with AR solutions

TeamViewer dominates the AR-connected worker platform space, topping the PAC Innovation Radar 2024, showcasing robust strategies and industry partnerships.

By Imee Dequito • 3 min read • Fri, 26th Jul 2024
People are talking about RFID again… Here's why
Customer Experience

People are talking about RFID again… Here's why

RFID technology is making a retail comeback, thanks to cost reductions and multifunctional handheld readers, revolutionising inventory management and customer experience.

By Raghav Sibal • 4 min read • Fri, 12th Jul 2024
Manhattan Associates unveils GenAI chatbot for customer service
Unified Communications

Manhattan Associates unveils GenAI chatbot for customer service

Manhattan Associates has unveiled Manhattan Active Maven, a GenAI solution poised to revolutionise customer service with enhanced chatbots and streamlined operations.

By Sean Mitchell • 2 min read • Fri, 17th May 2024
Manhattan Associates recognised as leader in supply chain tech
Data Analytics

Manhattan Associates recognised as leader in supply chain tech

Manhattan Associates celebrates being named a Leader in the 2024 Gartner Magic Quadrant for the sixth consecutive time for TMS and the sixteenth time for WMS.

By Imee Dequito • 3 min read • Fri, 17th May 2024
Schneider Electric partners with Manhattan Associates in global transformation drive
Digital Transformation

Schneider Electric partners with Manhattan Associates in global transformation drive

Schneider Electric has allied with Manhattan Associates to leverage Manhattan Active Supply Chain in over 220 sites globally, aiming to heighten inventory efficiency and propel its business-wide transformation drive.

By Sean Mitchell • 2 min read • Wed, 8th May 2024
TeamViewer & Manhattan Associates form tech alliance for global logistics
Supply Chain

TeamViewer & Manhattan Associates form tech alliance for global logistics

Global tech provider TeamViewer partners with logistics leader Manhattan Associates to digitise warehouse operations worldwide, revolutionising the sector with vision picking technology.

By Kaleah Salmon • 3 min read • Tue, 30th Apr 2024
TeamViewer & Manhattan Associates team up for warehouse digitisation
Digital Transformation

TeamViewer & Manhattan Associates team up for warehouse digitisation

TeamViewer strategically allies with Manhattan Associates to digitalise global warehouse operations, utilising advanced vision picking tech for increased accuracy and efficiency.

By Shannon Williams • 2 min read • Thu, 25th Apr 2024
Manhattan Associates boosts retail with omni channel updates
Customer Experience

Manhattan Associates boosts retail with omni channel updates

Manhattan Associates unveils major update to its Manhattan Active Omni solution, aimed at redefining retail operations and improving customer engagement.

By Tom Raynel • 2 min read • Tue, 23rd Apr 2024
ANZ retailers struggle with omnichannel experience
Customer Experience

ANZ retailers struggle with omnichannel experience

ANZ retailers struggle with inventory accuracy, hindering smooth omnichannel shopping experiences, according to a Manhattan Associates study.

By Tom Raynel • 3 min read • Mon, 25th Mar 2024
Manhattan Associates unveils game-changing retail analytics tool
Customer Experience

Manhattan Associates unveils game-changing retail analytics tool

Manhattan Associates unveils the groundbreaking Fulfillment Experience Insights Dashboard, transforming omni-channel retail fulfillment with real-time benchmarking and strategic industry insights.

By Sean Mitchell • 3 min read • Wed, 24th Jan 2024
Manhattan Associates streamlines returns for omnichannel shopping
DevOps

Manhattan Associates streamlines returns for omnichannel shopping

Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.

By Catherine Knowles • 3 min read • Fri, 8th Sep 2023
Retailer Matahari chooses Manhattan Associates WMS solution
Marketing Technologies

Retailer Matahari chooses Manhattan Associates WMS solution

Matahari Putra Prima Tbk (MPPA) Retail Group is one of Indonesia's largest retailers and it is the leader of fast-moving consumer goods (FMCG).

By Tom Raynel • 3 min read • Fri, 11th Aug 2023
Manhattan Active Omni Integrated with Google Merchant Center
Marketing Technologies

Manhattan Active Omni Integrated with Google Merchant Center

Manhattan is completing the digital unification of distribution and logistics, where they come together in the physical world.

By Manhattan Associates • 3 min read • Fri, 26th May 2023

Stories from Other Regions

Manhattan Associates stories

Australian retail study shows gaps in unified commerce practices
Customer Experience

Australian retail study shows gaps in unified commerce practices

A new study reveals that only 42% of Australian retailers have adopted unified commerce, despite significant consumer demand for seamless shopping experiences.

By Sean Mitchell • 4 min read • Wed, 17th Jul 2024
Unified Commerce Benchmark study highlights retail leaders in Singapore
Customer Experience

Unified Commerce Benchmark study highlights retail leaders in Singapore

Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.

By Imee Dequito • 4 min read • Thu, 20th Jun 2024
Tech trends shaking up the Australian retail sector in 2024
Data Analytics

Tech trends shaking up the Australian retail sector in 2024

Resurgence of RFID technology, generative AI with voice commerce, unified supply chain management, and AR integration is set to revolutionise Australia's retail scene.

By Catherine Knowles • 3 min read • Wed, 3rd Jan 2024
How online returns harm Australian retailers' image
EduTech

How online returns harm Australian retailers' image

New research from Manhattan Associates has revealed how online returns processes are detrimental to shaping Australian retailers' perceptions.

By Kaleah Salmon • 3 min read • Mon, 28th Aug 2023