Modernisation Stories

American Stories

Modernisation stories

Law firms with real-time data reap bigger AI returns

Firms with connected finance systems are more likely to turn AI spending into measurable gains, as poor data visibility still drains billable hours.

By Sofiah Nichole Salivio • 4 min read • This month

Unified Communications

Cellhub launches 5G grocery connectivity programme

Stable store links could help grocers curb outages, prioritise tills and gather data across sites as Cellhub rolls out a 5G managed service.

By Sean Mitchell • 5 min read • This month

Global Stories

Modernisation stories

Software-as-a-Service

Zendesk contact centre voice passes 100 contact centers customers

High call volumes and stalled omnichannel upgrades are driving firms to Zendesk's AI voice tools, which secured 100 sales opportunities in a year.

By Sean Mitchell • 4 min read • Last week

Digital Transformation

TCS teams up with Anthropic on Claude for enterprises

The tie-up aims to help regulated firms move generative AI from pilots into production, while training 50,000 TCS staff on Claude.

By Mark Tarre • 4 min read • This month

Software-as-a-Service

Kaleidoscope warns finance teams over AI data risks

Finance teams risk exposing sensitive data by using AI tools without clear retention and governance checks, Kaleidoscope says.

By Karen Joy Bacudo • 4 min read • This month

Digital Transformation

Fuel names Sana Chaarani as Vice President of Technology

It underscores Fuel's push to tighten its systems and cyber defences as North American logistics operators face rising pressure for speed and visibility.

By Sofiah Nichole Salivio • 3 min read • This month

Digital Transformation

NTT Data & Google Cloud expand Gemini Enterprise push

The tie-up seeks to help firms turn AI pilots into live systems, with 5,000 experts trained and hundreds of agents planned.

By Sofiah Nichole Salivio • 4 min read • This month

DevOps

Untested code deployed by 60% as AI speeds development

Pressure to ship faster is leaving most firms exposed, with AI-generated code now outpacing testing and lifting quality risks across industries.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Cloud-based platforms cut errors at professional firms

Firms using integrated cloud systems report fewer finance and budgeting errors, as pressure mounts to cut rework and overtime.

By Sofiah Nichole Salivio • 5 min read • This month

Digital Transformation

Workspot launches GUIDE AI automation platform on AWS

Enterprises struggling with legacy software may find it easier to automate tasks, as the platform works without APIs or fragile RPA tools.

By Joseph Gabriel Lagonsin • 3 min read • This month

Digital Transformation

Origina expands independent maintenance to SAP customers

Many SAP users face rising costs and migration risk as support deadlines loom, pushing demand for independent maintenance alternatives.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Aveva expands cloud collaboration with Amazon Web Services

The move will put AVEVA's industrial data platform on AWS, giving customers more cloud choice and access to AI tools across operations.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

Modernisation stories

Customer Experience

Pulsant completes GBP £2 million data centre upgrade

Visitors and engineers now face easier access and better facilities after a GBP £2 million overhaul across eight UK sites, Pulsant said.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Data Analytics

Stats NZ's most valuable source of official data to get $58m makeover

The upgrade should speed access for researchers, easing long delays in using the IDI to analyse education, health and income data.

By RNZ • 2 min read • This month

Digital Transformation

UK digital transformation projects often run over schedule

More than half of UK organisations say digital transformation projects overrun, as competing priorities and integration hurdles keep delaying delivery.

By Joseph Gabriel Lagonsin • 4 min read • This month