Retail stories
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
IDC warns memory shortages and supply constraints will drive a steeper 2026 fall in PC and tablet shipments, even as market value rises.
New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
ControlPlane launches enterprise support for OpenBao as IBM's USD $6.4 billion HashiCorp deal drives demand for open source Vault alternatives.
SeeBiz launches a social B2B wholesale marketplace, blending product catalogues, ordering tools and feed-based networking for trade users.
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Data specialist Melissa debuts a podcast probing how flawed customer and identity data fuels risk, fraud and compliance headaches.
Nvidia survey finds AI now widely embedded in operations, driving revenue gains, cost cuts and fresh spend as firms move beyond pilots.
Quiq names Jen Grant chief marketing officer to steer strategy as enterprises move AI agents from pilots to large-scale customer use.
Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.
Warehouse automation shifts from a discretionary cost play to a strategic necessity as labour shortages and weak productivity squeeze ANZ firms.
Distributors stockpile more inventory as a Phocas report warns planning gaps and data limits are raising costs and operational complexity.
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
Payment outages are threatening Canadian retail and hospitality, with disruptions exposing merchants to an estimated USD $7.6 billion a year.
Homedics launches Bridge vibroacoustic cushion in UK, blending low-frequency sound and vibration for 20-minute daily wellbeing sessions.
Insurers race toward fully AI-run claims within two years, even as most fear biased outcomes and demand stronger oversight and transparency.
Epsilon launches UK tool linking digital retail media to in-store sales, promising a single view of online and offline campaign impact.
Tech Data and NetApp open an AI Test Drive hub in India, giving partners ready-made infrastructure to trial and scale real-world projects.
