ROI stories - Page 2

Unit4's Scanmarket wins top spot in Info-Tech's Strategic Sourcing Data Quadrant for a second year as new customers boost source-to-contract momentum.

Forrester says the next wave of AI will reach robotics, transport and commerce, with agentic tools, security and trust set to pay off first.

Primitive unveils bank-grade AI agent operating system with MX tie-up as banks seek tighter oversight, while Fin Capital and Pelion back launch.

WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.

Sparq opens The Shop to trial artificial intelligence in live-like settings, helping clients weigh risks and returns before investing.

GreyOrange's new GreyMatter Foundry simulator lets warehouse operators test automation, labour and layout scenarios before spending capital.

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.

Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.

ActivTrak rolls out AI Insights to help employers measure adoption, productivity and return on investment across workplace tools.

Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.

Alation hands Rick Baker expanded COO role to unite sales and customer teams as it steps up global growth and AI-focused governance push.

Cisco report finds firms are ramping up wireless budgets as AI, security pressures and staff shortages push networks into a strategic role.

Radix has set out a Houston industrial AI event for 2026, aiming to help energy and manufacturing leaders turn pilots into operational gains.

Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.

KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.

Valencia-based Maisa lands a place among Gartner's four global Set Diamonds as businesses seek auditable AI workers for regulated sectors.

Survey finds 82% of SMBs regretting software switches say tech costs are hurting growth, as high upfront fees deter further change.

Boards lag on AI oversight as Diligent survey finds most directors use the tools, but few have embedded governance or risk controls.