IT Brief US - Technology news for CIOs & IT decision-makers

ServiceNow stories - Page 3

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Adobe unveils AI agent tool for personalised experiences
Wed, 19th Mar 2025
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Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.
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AI integration in UK civil service garners expert reactions
Fri, 14th Mar 2025
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Experts respond positively to the UK Government's move to integrate artificial intelligence into the civil service, highlighting the need for effective governance and quality data.
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UK tech leaders endorse AI for public sector modernisation
Fri, 14th Mar 2025
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UK tech leaders have welcomed the Prime Minister's pledge to reshape the state, underscoring AI's vital role in boosting public service efficiency.
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ServiceNow enhances AI platform with new agentic features
Thu, 13th Mar 2025
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ServiceNow has launched its Yokohama platform, introducing AI-driven enhancements to boost automation and observability, promising increased efficiency for enterprises.
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iManage reports 42% revenue growth & 305 new clients
Wed, 12th Mar 2025
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iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.
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New Zealanders spent 24 million hours on hold in 2024
Thu, 6th Mar 2025
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A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
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Charter Global leads digital transformation in Georgia
Thu, 27th Feb 2025
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Atlanta-based Charter Global is spotlighted for its customised technology solutions, enhancing efficiency and driving digital transformation across various sectors.
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New Relic unveils AI innovations to boost business agility
Wed, 26th Feb 2025
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New Relic has unveiled innovative AI enhancements to its Intelligent Observability offerings, aiming to elevate business and IT operations for enterprises worldwide.
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AI Summit in Paris highlights responsible innovation goals
Sun, 9th Feb 2025
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The AI Summit in Paris brought industry leaders together to discuss ethical AI implementation, highlighting the urgent need for responsible strategies to harness its potential.
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Swimlane unveils new solution for vulnerability management
Fri, 31st Jan 2025
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Swimlane has unveiled its new Vulnerability Response Management solution, aimed at enhancing risk reduction and compliance for security teams in enterprises and MSSPs.
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Exclusive: Tanium’s Matt Quinn on automating endpoint management
Wed, 29th Jan 2025
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Matt Quinn, Chief Technology Officer at Tanium, champions the transformative potential of autonomous endpoint management, promising efficiency and cost savings for IT teams.
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Varonis expands data security to cover ServiceNow
Fri, 13th Dec 2024
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Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.
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Extreme Networks unveils AI-powered Extreme Platform ONE
Tue, 10th Dec 2024
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Extreme Networks has unveiled Extreme Platform ONE, a new AI-powered technology platform aimed at simplifying networking and security operations for enterprises.
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Zendesk appoints Mitch Young to lead Asia Pacific growth
Thu, 5th Dec 2024
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Zendesk has appointed Mitch Young as Senior Vice President for Asia Pacific, tasked with driving the company's growth in key markets like Australia and India.
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DXC & ServiceNow unveil GenAI Centre of Excellence
Fri, 22nd Nov 2024
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DXC Technology and ServiceNow have unveiled a new Centre of Excellence to boost global adoption of generative AI solutions for businesses.
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MSP sector faces consolidation surge with CGT changes
Fri, 22nd Nov 2024
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The Managed Service Provider sector is facing an M&A surge, driven by tax changes and private equity strategies, raising concerns about integration challenges.
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Microsoft 365 Copilot enhanced with AI & new features
Wed, 20th Nov 2024
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Microsoft unveils major enhancements to Microsoft 365 Copilot, aiming to revolutionise business processes and boost productivity for firms globally.
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ServiceNow unveils new AI & governance features on platform
Fri, 15th Nov 2024
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ServiceNow unveils innovative generative AI features for its Now Platform, including multilingual support and AI governance tools, to enhance global collaboration.
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University of Manchester strengthens cybersecurity measures
Fri, 25th Oct 2024
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The University of Manchester has adopted Tanium's XEM platform to enhance cybersecurity following a major data breach, gaining control over 40,000 endpoints.
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ServiceNow partners with NVIDIA, Siemens, & others on AI
Fri, 25th Oct 2024
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ServiceNow has unveiled new partnerships with NVIDIA, Siemens, Pearson, and Snowflake to enhance AI capabilities and improve productivity across industries.