Services stories

Potpie AI secures USD $2.2m pre-seed to build an ontology-first context layer helping AI agents navigate massive enterprise codebases.

FICC proposes new Collateral-in-Lieu service to cut double-margining, boosting capital and margin efficiency ahead of US Treasury Clearing mandate compliance.

Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

Fintech firm Yavrio has expanded its services by integrating corporate banking with five major US banks, enhancing transaction efficiency and security.

Data Connect has launched vSOC Assure, a new service aimed at improving digital risk management through continuous cyber security assessments for organisations.

Talkdesk has launched a new AI solution aimed at transforming customer self-service with voice-powered agents, promising human-like interactions and 24/7 support.

Service Leadership's latest report forecasts significant improvements in wage inflation for IT solution providers in 2025, following a stagnant 2023.

FedEx has rolled out its Dynamic Drive-through Pallet Dimensioning Systems in Adelaide, South Australia, the first deployment outside the US, to boost efficiency and accuracy.

Australia ranks fourth globally in AI optimism, surpassing the USA and UK, says a new IFS study. Skill investment drives positivity towards AI adoption.

ProHance, a rising star in workforce analytics, has demonstrated resiliency amid COVID-19, by helping global businesses optimise remote operations.

NetApp's S3 Academy in Australia and New Zealand is pioneering early-career development in tech with its innovative blend of experience, exposure, and education.

Dovetail's study finds that 40% of users face financial loss due to 'dark design' tactics on eCommerce platforms.

Delinea bags a US patent for its groundbreaking Server Privileged Access Management (PAM) solution with Delegated Machine Credentials.

Soul Machines' AI technology aims to revolutionize healthcare in New Zealand as government invests NZD$5.1 million in three research projects.

IDC reports IT services market growth to $502bn in 2H17, nears $1tn in full year, driven by digital transformation.

While news on the future of Avaya has triggered speculation on the direction of the company, Avaya Australia & NZ assures it is business as usual.

A big shift is underway in how devices are being sold. IDC New Zealand outlines the changes - and the role of the Kiwi reseller.

Avaya has appointed a new managing director - its fourth since 2014 - as the company beds in its local 'transformation'.

Facebook is targeting small and medium businesses with its latest video offering which enables businesses to showcase their work.