American Stories

US SMBs use AI mainly for data analysis, schedules

US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.

By Sofiah Nichole Salivio • 3 min read • This month

Customer Relationship Management

Cox Business launches AI contact centre with RingCentral

Cox Business rolls out RingCentral-based AI contact centre offering with virtual agents, omnichannel tools and CRM links for businesses of all sizes.

By Catherine Knowles • 3 min read • This month

Firewalls

Firewalla app adds AmneziaWG VPN for blocked networks

Firewalla's app 1.68 update brings AmneziaWG VPN, helping users bypass blocked connections while adding tighter device controls and a refreshed interface.

By Sofiah Nichole Salivio • 3 min read • This month

Global Stories

Storage

Synology adds private home monitoring to BeeStation Plus

Synology extends BeeStation Plus with local camera monitoring for homes and micro-businesses, offering AI alerts and no subscription fees.

By Mark Tarre • 3 min read • This month

Data Protection

AI agents shake up accounting firms' bookkeeping workflows

AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.

By Karen Joy Bacudo • 5 min read • This month

Firewalls

How Apograph uses proactive firewall upgrades to protect clients and control costs

Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.

By Gaëlle Perrin • 4 min read • This month

Software-as-a-Service

Rosella raises AUD $3.7 million for AI insurance brokerage

Rosella bags AUD $3.7 million to automate commercial insurance broking as it targets the USD $215 billion US market.

By Sean Mitchell • 4 min read • This month

Fintech

Ripple adds digital asset accounts to treasury platform

Ripple Treasury adds Digital Asset Accounts as finance teams get a single view of cash and crypto balances across banks, custody providers and onchain wallets.

By Catherine Knowles • 3 min read • This month

Digital Transformation

Tech Data wins Microsoft Frontier Distributor status

Tech Data gains Microsoft Frontier Distributor status as Asia Pacific partners seek stronger cloud, security and training support.

By Kaleah Salmon • 4 min read • This month

Stories from Other Regions

Physical Security

Canada's patent filings stall despite population boom

Canada's patent filings have flatlined for years despite a surging population, with experts blaming investment barriers, brain drain and weak IP strategy.

By Jake MacAndrew • 4 min read • This month

Digital Transformation

BlueProof named UK StartUp Awards finalist in Cambridge

Cambridge startup BlueProof shortlisted for UK StartUp Awards after 3D event platform trial draws thousands at New Zealand festival.

By Joseph Gabriel Lagonsin • 3 min read • This month

Fintech

UK SMEs favour high street banks despite lower rates

UK SMEs stick with high street banks despite challenger rivals offering far higher savings rates and better protection options, Flagstone finds.

By Karen Joy Bacudo • 4 min read • This month

Data Protection

How smarter hosting choices are influencing online retail performance

Smarter hosting choices are becoming a key edge for Australian online retailers, as speed, stability and scalability shape sales and customer trust.

By Tom Thatcher • 7 min read • This month

Unified Communications

EY names 24 finalists for Ireland entrepreneur award

EY names 31 entrepreneurs from 24 firms as finalists in Ireland's 2026 award programme, spanning technology, health, construction and consumer sectors.

By Shannon Williams • 4 min read • This month

Digital Transformation

Zeller launches Terminal 1x to cut Aussie merchant costs

Zeller rolls out Terminal 1x for Australian merchants, bundling POS and payments in one device to tackle rising fixed costs.

By Sean Mitchell • 4 min read • This month

Malware

OT downtime costs firms up to GBP £5 million, survey finds

Survey finds most OT outages in industry and critical infrastructure cost up to GBP £5 million, as firms fear nation-state attacks and long delays to detection.

By Kaleah Salmon • 4 min read • This month

Network Infrastructure

How leadership, people and technology are key for AI adoption across Irish businesses

Irish businesses urged to pair leadership, skills and AI-ready infrastructure to turn workplace experimentation into measurable value.

By Mark Hopkins • 5 min read • This month

Software-as-a-Service

Pexa Clear opens for property AML compliance ahead

PEXA launches pay-per-use compliance tool for property firms as Australia's AML and counter-terrorism rules approach in 2026.

By Kaleah Salmon • 4 min read • This month

Software-as-a-Service

NeonNow launches AI customer platform across 170 markets

NeonNow rebrand puts Sydney founder's customer platform in 170 markets as AI demand lifts channel partner hopes.

By Kaleah Salmon • 3 min read • This month

Customer Experience

Evri opens Barnsley fulfilment centre with GBP £4m

Evri opens Barnsley fulfilment centre after GBP £4m investment, creating more than 150 jobs and enabling 11.59pm next-day cut-off times.

By Sofiah Nichole Salivio • 3 min read • This month