Voice of Customer stories

Ai driven contact center control room analytics dashboards team

Qualtrics named Leader in Gartner Voice of Customer

Last month

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uc

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data analytics

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digital transformation

Qualtrics named Leader in Gartner Voice of the Customer report, topping rivals for execution and vision as AI reshapes CX platforms.

Laptop analytics dashboard with short video shopping feed illustration

Revuze adds TikTok Shop insight to market platform

Fri, 27th Feb 2026

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data analytics

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cx

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martech

Revuze now tracks TikTok Shop sales and creator performance, unifying commerce data with customer feedback in its market platform.

Modern sales team around transparent crm dashboard automated gtm workflows

Aurasell unveils AI-native GTM OS overlay for CRMs

Sat, 14th Feb 2026

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crm

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data analytics

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digital transformation

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

Team product designers analyzing digital dashboard charts user feedback

Amplitude expands analytics with Kraftful's AI feedback tools

Fri, 18th Jul 2025

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devops

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cx

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martech

Amplitude acquires Kraftful to integrate AI-powered Voice of Customer tools, enhancing product teams' ability to analyse user feedback alongside behavioural data.