Intuit is cutting about 17% of its full-time workforce as part of an overhaul led by Chief Executive Officer Sasan Goodarzi.
The changes are intended to simplify the company's structure, reduce management layers and shift resources to three main growth priorities: artificial intelligence, consumer and business financial services, and the mid-market.
Goodarzi told employees that after reviewing how to operate more quickly and with greater discipline in recent months, Intuit had made decisions affecting staff, office locations, and investment priorities across the business.
Intuit plans to reduce management layers, cut roles tied to internal coordination and bring more teams together in strategic hubs. It is closing its Reno and Woodland Hills offices and reducing its presence in other locations.
The company is also removing overlapping roles across TurboTax and Credit Karma after integrating the two operations more closely. It will reduce investment in some areas, including Mailchimp, while streamlining parts of its engineering and organisation.
Strategic shift
The restructuring marks a significant reshaping of a business that owns several major consumer and small-business software brands. Intuit wants to become a faster organisation as it adjusts its operating model.
Goodarzi cast the changes as part of a broader effort to strengthen Intuit's position in three areas: expanding an AI-focused platform, becoming more central to how consumers and businesses manage money, and increasing its presence among mid-market businesses and accounting firms.
He said the company had already built the foundation for that strategy but needed to move more quickly. Reorganisational complexity, he said, would help Intuit serve more customers and create simpler products.
Support package
Intuit outlined severance terms for affected staff in the US and said employees in other countries would receive packages in line with local requirements. In the US, departing workers will receive 16 weeks of base pay plus an additional two weeks for each year at Intuit.
Affected employees will remain on a paid transition period before leaving on July 31, 2026. They will also remain eligible for restricted stock unit vesting and bonus payments in July.
Impacted US employees enrolled in Intuit health plans will receive at least six months of medical insurance assistance. The company will also provide mental health support during the transition period and for up to 60 days after departure.
Career transition services will include help with CV preparation, interview techniques and job searches. Employees needing immigration support will be given extra time during the transition period and access to outside immigration specialists.
Internal message
In his message to staff, Goodarzi acknowledged the impact of the cuts and said the decision reflected structural change rather than individual performance.
"These are valued colleagues and friends who have been vital to shaping the company we are today. Saying goodbye is never easy, and I want to acknowledge the weight this news carries for all of us," Goodarzi said.
He described the restructuring as a redesign of how the company operates. "These changes are a necessary evolution to reduce complexity and architorganisationization that operates with the velocity required to fuel our growth engines. We are fundamentally re-engineering our operating model to increase accountability, accelerate decision making, and ensure our execution is as bold as our strategy," he said.
The reduction adds Intuit to a list of technology companies that are continuing to adjust their headcount and office footprints while redirecting spending toward AI-related work and core business lines. At Intuit, the move also reflects efforts to align several acquired and legacy businesses more closely under one operating structure.
Goodarzi told the remaining employees that the company had undergone major strategic changes before and would need to stay focused on customers as it entered its next phase.
"We have navigated many moments of strategic reinvention over our 40-year history, and once again, we are making the deliberate, hard choices required to ignite higher-velocity progress across our Big Bets and play to win in our core business," he said.