The Ultimate Guide to Airlines
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Airlines.
What to know about Airlines
Airlines sit at the intersection of customer experience, complex operations, digital infrastructure and constant commercial pressure. Stories under this tag explore how carriers and aviation partners use data, cloud platforms, AI, payments, loyalty tools and connectivity to improve booking, servicing, inflight experiences and day-to-day operations.
Readers will also find reporting on the risks shaping the sector, from cyber attacks and fraud to outages, service reliability and the challenge of modernising legacy systems without disrupting travellers. Whether the focus is biometrics, retailing, baggage, maintenance, sustainability or personalised offers, this tag shows how technology is reshaping air travel and why every systems decision now has a direct impact on passenger trust and business performance.
American Airlines News
Regional stories with direct local relevance
Adobe says AI travel traffic to US sites jumps 119%
Travellers are increasingly starting searches with AI, and travel sites that are hard for models to read may miss out on bookings.
AI tools reshape US consumer loyalty, Amperity says
As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.
Boeing to offer Gilat Sidewinder as line-fit option
Factory-installed connectivity could cut downtime for airlines, as Boeing opens a faster route to market for Gilat's Sidewinder terminal.
Virtana launches AI observability for Dell factories
Many US enterprises still cannot trace AI failures across infrastructure, leaving costly GPU bottlenecks and hidden risks unresolved.
Omnissa honours global innovators in digital workspaces
Omnissa launches annual awards spotlighting customer-led innovation in digital workspaces across healthcare, government, travel and finance.
Expert Columns
Recent Airlines News
Authsignal launches number verify with Aduna & Telstra
Businesses can now verify mobile numbers without SMS codes, reducing friction and exposure as regulators tighten rules on text-based authentication.
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Radisson launches ChatGPT hotel app with Accenture
Travellers can now search more than 1,000 Radisson hotels in ChatGPT, as the group moves to defend direct bookings from online intermediaries.
Japanese brands win US favour but struggle for visibility
Positive sentiment is not enough, as Japanese brands remain hard to spot in US travel and fashion despite broad consumer goodwill.
Custom Travel Solutions wins Silver for AI customer support
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
Travel costs fuel surge in bank-led payment disputes
Rising fares and disruption are pushing more travellers to dispute payments through banks, putting travel merchants under heavier refund pressure.
SITA buys Big Blue Analytics to boost disruption recovery
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
AIONOS & Black Box form AI infrastructure alliance
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
SITA buys Big Blue Analytics to boost airline recovery
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Expedia moves ad business under chief marketing officer
Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.
Emburse launches AI agent to prepare expense reports
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
SITA launches managed airport network service with HPE
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
One-third of FIFA World Cup partners lack email protection
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
SITA says fragmented data hinders aviation tech spend
Fragmented information is curbing aviation’s return on a USD $50.8 billion technology bill as delays, AI and security efforts suffer.
Outpayce & Riskified launch airline fraud protection
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
Custom Travel Solutions launches RouteStack for AI bookings
The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.
RateGain & Juspay launch RG Pay for travel payments
RateGain and Juspay unveil RG Pay, an embedded payments layer to boost cross-border checkout performance for global travel brands.
SITA links Google Find Hub with WorldTracer baggage data
SITA links Google's Find Hub with WorldTracer, letting airlines use passenger-shared bag locations to speed delayed baggage recovery.
Honeywell to supply eSAF tech for seven Verso plants
Honeywell's eFining tech will power seven Verso eSAF plants in Europe and the US, set to produce 200 million gallons of jet fuel yearly.
TerraPay, Sabre expand instant cross-border payouts
TerraPay and Sabre have struck a multi-year deal to power instant cross-border bank payouts for travel agencies, airlines and hotels.