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Informotion names new CEO to drive Microsoft AI push
EduTech

Informotion names new CEO to drive Microsoft AI push

Informotion appoints Shane Parsons as CEO to spearhead a deeper Microsoft AI and cloud pivot, targeting regulated and public sector demand.

By Melania Watson • 4 min read • Thu, 5th Feb 2026
8x8 sees AI customer interactions surge across voice, chat
Unified Communications

8x8 sees AI customer interactions surge across voice, chat

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

By Shannon Williams • 5 min read • Thu, 5th Feb 2026
NeuBird AI names Venkat Ramakrishnan president & COO
Storage

NeuBird AI names Venkat Ramakrishnan president & COO

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Coverbase & Crowe team up on AI vendor risk checks
Digital Transformation

Coverbase & Crowe team up on AI vendor risk checks

Coverbase and Crowe forge AI-focused partnership to streamline vendor risk reviews and procurement oversight in tightly regulated sectors.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026
Rimini Street urges ERP users to defy upgrade pressure
Data Analytics

Rimini Street urges ERP users to defy upgrade pressure

Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Skillsoft unveils AI-driven Percipio skills platform
eLearning

Skillsoft unveils AI-driven Percipio skills platform

Skillsoft launches an AI-driven Percipio upgrade to map, measure and manage workforce skills as employers race to keep pace with change.

By Melania Watson • 4 min read • Thu, 5th Feb 2026
Explainer: AI and consulting debate history and impact
Data Protection

Explainer: AI and consulting debate history and impact

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

By Sofiah Nichole Salivio • 5 min read • Thu, 5th Feb 2026
Brightcove maps 2026 AI roadmap & Video Cloud revamp
Software-as-a-Service

Brightcove maps 2026 AI roadmap & Video Cloud revamp

Brightcove maps 2026 AI push and major UX overhaul, promising faster innovation, richer accessibility tools and smoother video operations.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026
How digital service is transforming global cash cycles
Data Analytics

How digital service is transforming global cash cycles

From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.

By Stephan Wunderle • 5 min read • Wed, 4th Feb 2026
Zendesk names Craig Flower COO to drive AI first shift
Software-as-a-Service

Zendesk names Craig Flower COO to drive AI first shift

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
Australian bosses bet on AI despite patchy pay-offs
Manufacturing

Australian bosses bet on AI despite patchy pay-offs

Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026

Stories from Other Regions

Cynomi extends NIS 2 & AI governance tools for MSPs
Data Protection

Cynomi extends NIS 2 & AI governance tools for MSPs

Cynomi expands its governance platform for MSPs with new NIS 2 tools for Croatia and Belgium and broader AI oversight across Europe.

By Mark Tarre • 3 min read • Thu, 5th Feb 2026
UK employers urged to rethink SAP hiring for skills
Digital Transformation

UK employers urged to rethink SAP hiring for skills

UK firms told to overhaul SAP hiring, prioritising skills, learning and well-being as talent shortages deepen and candidates gain leverage.

By Melania Watson • 6 min read • Thu, 5th Feb 2026
Sixthfin launches Closing to streamline UK finance
Data Analytics

Sixthfin launches Closing to streamline UK finance

Sixthfin debuts Closing in the UK, an AI-enabled tool to automate period-end account reconciliation and tighten financial close controls.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
UK firms lack data to prove AI's green credentials
Disaster Recovery

UK firms lack data to prove AI's green credentials

Most UK IT chiefs hail AI as vital to net-zero, yet over half admit they cannot accurately measure its carbon emissions or green impact.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Aussie small firms blend AI speed with human branding
Marketing Technologies

Aussie small firms blend AI speed with human branding

Australian small firms race to use AI in design, but research shows most still insist on human hands to shape trusted, distinctive brands.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
Amazon threat pushes Australian retailers to speed up
Digital Transformation

Amazon threat pushes Australian retailers to speed up

Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
LF taps Rimini Street for SAP, Oracle support savings
Digital Transformation

LF taps Rimini Street for SAP, Oracle support savings

South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026