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Business Transformation Stories - Page 3

American Stories

Business Transformation stories

Global Stories

Business Transformation stories

Syniti wins Syensqo data overhaul deal after Solvay split
Digital Transformation

Syniti wins Syensqo data overhaul deal after Solvay split

The deal will help the chemicals group cut migration errors as it consolidates fragmented systems into a single SAP S/4HANA platform.

By Joseph Gabriel Lagonsin • 4 min read • This month
Untested code deployed by 60% as AI speeds development
DevOps

Untested code deployed by 60% as AI speeds development

Pressure to ship faster is leaving most firms exposed, with AI-generated code now outpacing testing and lifting quality risks across industries.

By Joseph Gabriel Lagonsin • 4 min read • This month
Quant & IBM launch Ava at Fortitude Re to cut calls
Digital Transformation

Quant & IBM launch Ava at Fortitude Re to cut calls

The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.

By Sean Mitchell • 8 min read • This month
AskNicely launches AI agents for customer insights
Digital Transformation

AskNicely launches AI agents for customer insights

Frontline teams at multi-location service businesses could cut dashboard churn as AskNicely's new tools automate insights and routine review replies.

By Sofiah Nichole Salivio • 4 min read • This month
Deltek & Cognizant team up on Maconomy ERP rollouts
Digital Transformation

Deltek & Cognizant team up on Maconomy ERP rollouts

The tie-up could help project-based firms modernise ageing finance systems across the UK and Europe without disrupting operations.

By Mark Tarre • 4 min read • This month
Argon & Co named AWS quick partner for AI workplace
Digital Transformation

Argon & Co named AWS quick partner for AI workplace

The deal gives clients access to an AWS workplace assistant as firms race to move AI from pilots into daily operations.

By Sean Mitchell • 3 min read • This month
How Invetech and McGrathNicol modernised with SAP S/4 HANA
Digital Transformation

How Invetech and McGrathNicol modernised with SAP S/4 HANA

The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.

By Anthony Caruana • 4 min read • This month
Exclusive: Celonis says AI fails without context in operations
Digital Transformation

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • This month
Tata Technologies wins SAP Sell authorisation in US, India
Manufacturing

Tata Technologies wins SAP Sell authorisation in US, India

The move gives Tata Technologies a bigger role in SAP roll-outs, letting it sell software and lead projects for manufacturers in two key markets.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Business Transformation stories

Drivetime named podcast partner for MOVE 2026 event
Data Analytics

Drivetime named podcast partner for MOVE 2026 event

Live interviews at MOVE 2026 will give executives a new forum to discuss mobility technology, with more than 250 speakers expected.

By Regine Laguilles • 3 min read • This month
UK CFOs lag in long-term investment leadership, EY finds
Data Analytics

UK CFOs lag in long-term investment leadership, EY finds

Only 31% of UK finance chiefs are leading long-term investment calls, leaving strategy, AI adoption and investor messaging underpowered.

By Karen Joy Bacudo • 5 min read • This month
UK digital transformation projects often run over schedule
Digital Transformation

UK digital transformation projects often run over schedule

More than half of UK organisations say digital transformation projects overrun, as competing priorities and integration hurdles keep delaying delivery.

By Joseph Gabriel Lagonsin • 4 min read • This month
UK digital transformation spending rises as projects stall
Digital Transformation

UK digital transformation spending rises as projects stall

Higher budgets have not sped delivery, with most UK digital transformation programmes running late as implementation issues bite.

By Mark Tarre • 4 min read • This month
One NZ cuts mobile provisioning from ten days to minutes
Digital Transformation

One NZ cuts mobile provisioning from ten days to minutes

Enterprise customers at One NZ now get mobile services in minutes, after the telco linked Salesforce, Oracle and internal systems with UiPath.

By Joseph Gabriel Lagonsin • 4 min read • This month
AI contact centre analytics could boost Australian firms
Data Analytics

AI contact centre analytics could boost Australian firms

AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.

By Arthur Nowak • 4 min read • This month
ThreeSixty strengthens commercial planning practice for retailers
Supply Chain

ThreeSixty strengthens commercial planning practice for retailers

Retailers and distributors may now be able to test supply chain changes against ROCE before acting, as hidden costs often erode profits.

By Joseph Gabriel Lagonsin • 4 min read • This month
UK retailers face ROI & legacy barriers to digital change
Digital Transformation

UK retailers face ROI & legacy barriers to digital change

Pressure to modernise is being slowed by weak demand and ageing systems, with 35% of retailers citing return on investment as a key barrier.

By Karen Joy Bacudo • 3 min read • This month