Business Transformation stories - Page 4

As AI reshapes tech, women still battle entrenched bias; only a deliberately human lens can turn this revolution into real inclusion.

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

Nearly one in three enterprise projects fail to deliver meaningful ROI, Tempo warns, with misalignment wasting up to USD $260 million a year.

Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.

Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.

Franchise leaders enter 2026 juggling AI ambitions with the need for tighter operational consistency, compliance and staff engagement.

Geekflare shifts from pure tech publisher to SaaS, launching Geekflare AI and Geekflare API after surpassing 100 million global readers.

Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.

KPMG wins top-tier SAP strategic partner status to accelerate cloud and AI transformations with a trusted, “AI-first” delivery approach.

FiLLi Cafe adopts Oracle NetSuite to streamline finance, inventory and franchise operations as it scales to 100-plus sites in 13 countries.

Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.

Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.

US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.

IT leaders overhaul RFPs for global cloud voice, prioritizing outcomes, reach, expertise and control in a Microsoft Teams-first world.

Skillsoft has appointed Bernard Barbour as Chief Technology and Product Officer to drive AI-led evolution of its Percipio skills platform.

KPMG warns firms' AI ambitions outpace delivery, with most chasing top maturity by 2026 but only a quarter scaling agentic AI with ROI.

Adobe has named Lucius DiPhillips CIO, tasking the ex-Airbnb technology chief with driving its global tech operations and AI transformation.

Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.