Managed Service Provider (MSP) Stories - Page 14

Global Stories

Managed Service Provider (MSP) stories

ACI joins Harmonic open cOS Amply ecosystem for DOCSIS 4.0

Broadband operators can now manage ACI amplifiers through Harmonic's software, giving DOCSIS 4.0 upgrades a lower-cost path on existing networks.

By Joseph Gabriel Lagonsin • 3 min read • Sat, 25th Apr 2026

Firewalls

Turning security into a story: How managed service providers use reporting to drive retention and revenue

Clear reporting can stop managed service providers being treated as a cost, helping justify renewals and opening the door to upsell opportunities.

By Scott Jenkins • 5 min read • Fri, 24th Apr 2026

Firewalls

Coro promotes Benjamin Morrell to security strategy role

Customer Zero feedback will guide Coro’s product plans as Benjamin Morrell takes charge of security strategy and internal protection.

By Sofiah Nichole Salivio • 4 min read • Fri, 24th Apr 2026

Customer Relationship Management

Digital Envoy launches LocID Graph to update identity graphs

Advertisers risk losing household-level accuracy as changing IP addresses disrupt targeting, frequency controls and attribution during campaigns.

By Shannon Williams • 3 min read • Thu, 23rd Apr 2026

Software-as-a-Service

VAST Data hits $30bn valuation after $1bn Series F round

The fresh capital will fund global expansion as investors back VAST’s AI infrastructure software, now valued at USD $30 billion after its latest round.

By Mark Tarre • 5 min read • Thu, 23rd Apr 2026

Software-as-a-Service

Island names Hugh Darvall APAC Channel Lead amid push

The hire underlines Island’s channel-led APAC expansion as firms reassess VPNs, VDI and other legacy security tools amid AI adoption.

By Mark Tarre • 4 min read • Thu, 23rd Apr 2026

Firewalls

Claroty names John Ryan to lead global partner ecosystem

The hire is designed to widen Claroty’s reach in industrial cyber security by strengthening a partner network that drives sales and delivery.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Data Protection

Acronis launches AI protection for managed service providers

Shadow AI is prompting new controls for smaller businesses, as Acronis’s tool lets MSPs monitor unsanctioned AI use and block data leaks.

By Sofiah Nichole Salivio • 3 min read • Thu, 23rd Apr 2026

Storage

Peer Software expands partner programme for hybrid file data

Partners will get bigger incentives and a file assessment tool as Peer Software tries to help customers manage fragmented hybrid storage more quickly.

By Catherine Knowles • 3 min read • Wed, 22nd Apr 2026

Customer Relationship Management

GapMaps partners with Panolytica on segmentation data

Retailers and planners in three markets will get finer consumer mapping as GapMaps adds Panolytica’s grid-based segmentation to its data marketplace.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 22nd Apr 2026

Unified Communications

Newo appoints Jason Luo as Chief Executive Officer

Missed calls at small firms are becoming a bigger revenue risk as Newo expands its AI receptionist tools beyond the US and into Europe.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026

Data Protection

Passpack adds Amsterdam data residency & six languages

European firms can now keep password data in Amsterdam, easing GDPR worries as Passpack adds local-language support for six markets by May 2026.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 21st Apr 2026

Stories from Other Regions

Managed Service Provider (MSP) stories

Fintech

Thunes launches real-time bank transfers into New Zealand

Businesses sending funds into New Zealand can now settle in local currency faster, as Thunes adds real-time bank transfers to its Asia-Pacific network.

By Karen Joy Bacudo • 3 min read • Sat, 25th Apr 2026