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Online shopping Stories - Page 13

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Online shopping stories

Retailers hit by 'Christmas Returns Hangover' surge
Unified Communications

Retailers hit by 'Christmas Returns Hangover' surge

Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Understanding the holiday shopper: A retailer's guide to winning the season
Customer Experience

Understanding the holiday shopper: A retailer's guide to winning the season

Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.

By Brendan Straw • 5 min read • Tue, 16th Dec 2025
Reolink unveils Boxing Day deals on 4K security kit
IoT Security

Reolink unveils Boxing Day deals on 4K security kit

Reolink launches Australian Boxing Day sale with up to 48% off 4K home security kits, led by the Go Ultra solar 4G camera bundle.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
AI reshapes supply chains as disruption becomes the norm
Ransomware

AI reshapes supply chains as disruption becomes the norm

AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
Gen Z trust creators over brands for tech decisions
Mobile Device Management

Gen Z trust creators over brands for tech decisions

Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025
AI agents to transform enterprise, retail & security by 2026
Unified Communications

AI agents to transform enterprise, retail & security by 2026

AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.

By Kaleah Salmon • 6 min read • Wed, 10th Dec 2025
Softonic issues guide to avoid scams in festive sales
Firewalls

Softonic issues guide to avoid scams in festive sales

Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.

By Kaleah Salmon • 5 min read • Tue, 9th Dec 2025
Infobip sees Black Friday rich messaging volumes surge
Unified Communications

Infobip sees Black Friday rich messaging volumes surge

Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.

By Kaleah Salmon • 3 min read • Tue, 9th Dec 2025

Stories from Other Regions

Online shopping stories

Verified email logos win trust in Boxing Day sales
Customer Experience

Verified email logos win trust in Boxing Day sales

Verified brand logos in emails are boosting Australians' trust and clicks in Boxing Day sales, as AI-driven phishing threats intensify.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Online marketplaces now dominate UK high-value shopping
Customer Experience

Online marketplaces now dominate UK high-value shopping

Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.

By Shannon Williams • 5 min read • Wed, 17th Dec 2025
What holiday trading strength means for modern retail cyber readiness
Data Protection

What holiday trading strength means for modern retail cyber readiness

Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.

By Brad Perriott • 4 min read • Mon, 15th Dec 2025
Driving the future of Australia's fleet management in 2026 and beyond
Software-as-a-Service

Driving the future of Australia's fleet management in 2026 and beyond

AI, safety tech and sustainability are set to reshape Australia's fleets by 2026, as managers race to integrate data and retain drivers.

By Luke Olsen • 5 min read • Fri, 12th Dec 2025
AI won't fix a messy ERP: ASOS's £130m stock write-off proves it
Digital Transformation

AI won't fix a messy ERP: ASOS's £130m stock write-off proves it

ASOS's GBP £130m stock write-off shows AI gloss cannot mask a broken ERP, as messy data turns clever tools into costly liabilities.

By Judette van Niekerk • 7 min read • Thu, 11th Dec 2025
Festive-season cyber fraud surges as shoppers seek discounts
Multi-factor authentication

Festive-season cyber fraud surges as shoppers seek discounts

Festive-season cyber fraud is surging across India, with Karnataka alone reporting losses above INR ₹2,000 crores, experts warn.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
ChatGPT tops Apple's 2025 app & game charts in Australia
Gaming

ChatGPT tops Apple's 2025 app & game charts in Australia

ChatGPT has swept Apple's 2025 app charts in Australia, topping both free iPhone and iPad download lists as AI tools surge in popularity.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
AI-driven cybercrime to reshape online trust by 2026
Multi-factor authentication

AI-driven cybercrime to reshape online trust by 2026

AI-fuelled cybercrime will outpace human intuition by 2026, as deepfakes, emotional scams and synthetic identities erode online trust.

By Melania Watson • 5 min read • Wed, 10th Dec 2025
Gen Z 'Returniture' trend piles pressure on UK retailers
Digital Transformation

Gen Z 'Returniture' trend piles pressure on UK retailers

Gen Z's 'Returniture' habit of sending back bulky furniture bought online is soaring, leaving UK retailers to shoulder rising costs and complexity.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
Half of UK IT websites 'fail' basic accessibility tests
Digital Transformation

Half of UK IT websites 'fail' basic accessibility tests

Nearly half of UK IT websites fail basic accessibility checks, new research warns, risking exclusion of disabled users and lost sales.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025