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Online shopping Stories - Page 14

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Online shopping stories

One in three Australians open to AI shopping assistants
Fintech

One in three Australians open to AI shopping assistants

One in three Australians are ready to let AI shop on their behalf, but fears over fraud, control and bad purchases still loom large.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025
UK sees world's highest Black Friday growth led by loyalty spend
Customer Experience

UK sees world's highest Black Friday growth led by loyalty spend

UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.

By Catherine Knowles • 4 min read • Fri, 5th Dec 2025
How AI, social commerce & experience will reshape retail in 2026
Customer Experience

How AI, social commerce & experience will reshape retail in 2026

By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.

By Shannon Williams • 5 min read • Fri, 5th Dec 2025
Friendly fraud rise during Cyber Week threatens retail profits
Online shopping

Friendly fraud rise during Cyber Week threatens retail profits

US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
Black Friday searches hit 33.5bn as shoppers favour value & pets
Generative AI

Black Friday searches hit 33.5bn as shoppers favour value & pets

Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.

By Catherine Knowles • 3 min read • Fri, 5th Dec 2025
US online sales hit USD $14.25 billion on Cyber Monday 2025
Gaming

US online sales hit USD $14.25 billion on Cyber Monday 2025

US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.

By Melvin Hipolito • 4 min read • Thu, 4th Dec 2025
Website accessibility barriers drive UK shoppers to abandon sales
Customer Experience

Website accessibility barriers drive UK shoppers to abandon sales

Accessibility barriers cause 57% of UK shoppers, including 76% with disabilities, to abandon online purchases during key sales like Black Friday and January sales.

By Melania Watson • 3 min read • Tue, 2nd Dec 2025
PureVPN launches all-in-one mobile app to combat alert fatigue
Virtual Private Networks

PureVPN launches all-in-one mobile app to combat alert fatigue

PureVPN launches a unified mobile app combining VPN, Password Manager, and more to reduce alert fatigue.

By Kaleah Salmon • 3 min read • Fri, 28th Nov 2025

Stories from Other Regions

Online shopping stories

Australia Post campaign boosts Parcel Locker rewards
Digital Signage

Australia Post campaign boosts Parcel Locker rewards

Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.

By Sean Mitchell • 3 min read • Mon, 8th Dec 2025
Negative AI experiences put GBP £9 billion UK online sales at risk
Digital Transformation

Negative AI experiences put GBP £9 billion UK online sales at risk

Negative AI experiences in UK online shopping risk GBP £9 billion in sales, with 75% of AI-related reviews expressing dissatisfaction, new data shows.

By Catherine Knowles • 3 min read • Fri, 5th Dec 2025
Social shopping sees record Black Friday surge as UK eCommerce grows
Social Media

Social shopping sees record Black Friday surge as UK eCommerce grows

UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.

By Catherine Knowles • 3 min read • Fri, 5th Dec 2025
UK shoppers want AI for delivery but not to replace people
Customer Experience

UK shoppers want AI for delivery but not to replace people

UK shoppers favour AI for delivery tracking and returns but insist it should support, not replace, human customer service roles in retail.

By Shannon Williams • 3 min read • Thu, 4th Dec 2025
More than half of Australians receive unwanted Christmas gifts
Christmas

More than half of Australians receive unwanted Christmas gifts

Over half of Australians have received unwanted Christmas gifts, with 76% struggling to choose suitable presents each festive season, new research reveals.

By Melvin Hipolito • 3 min read • Thu, 4th Dec 2025
Black Friday: shoppers & retailers face rising cyber threats
Data Protection

Black Friday: shoppers & retailers face rising cyber threats

Around 60% of UK adults plan to shop this Black Friday, as retailers brace for rising cybercrime targeting fast-paced online sales and AI-driven bots.

By Shannon Williams • 4 min read • Fri, 28th Nov 2025
Black Friday shoppers & retailers face surge in cyber threats
Malware

Black Friday shoppers & retailers face surge in cyber threats

UK shoppers and retailers brace for a spike in cyberattacks this Black Friday as criminals exploit rising online spending with advanced scams.

By Shannon Williams • 3 min read • Fri, 28th Nov 2025
Cyber Monday outpaces Black Friday as peak for UK online orders
eCommerce

Cyber Monday outpaces Black Friday as peak for UK online orders

Cyber Monday overtook Black Friday as the busiest day for UK online orders during peak season, accounting for 42% of Black Friday weekend sales.

By Catherine Knowles • 4 min read • Fri, 28th Nov 2025
UK shoppers demand price parity across online & physical stores
Customer Experience

UK shoppers demand price parity across online & physical stores

Nearly 80% of UK shoppers demand identical prices and promotions both online and in-store, linking price parity to brand loyalty and trust.

By Shannon Williams • 2 min read • Fri, 28th Nov 2025
LG unveils Black Friday appliance deals with up to 50% off
Displays

LG unveils Black Friday appliance deals with up to 50% off

LG offers up to 50% off selected home appliances, TVs and monitors for Black Friday, with extra perks for members buying online in Australia until early December.

By Melania Watson • 2 min read • Fri, 28th Nov 2025