IT Brief US - Technology news for CIOs & IT decision-makers
United States

Opinion Stories

American Stories

Opinion stories

Global Stories

Opinion stories

Why data architecture decides the efficiency of the cash cycle
Digital Transformation

Why data architecture decides the efficiency of the cash cycle

Fragmented systems still leave banks and retailers unable to see the full cash cycle, limiting forecasting and making route planning harder.

By Robert Rose • 4 min read • Yesterday
Southeast Asia's payment rails leave US merchants behind
Fintech

Southeast Asia's payment rails leave US merchants behind

US merchants risk missing billions in Southeast Asian sales as local instant-payment rails outgrow cards and stay entrenched.

By Yang Yang Zhang • 5 min read • Yesterday
The Hidden Cost of Identity Friction in Retail
Digital Transformation

The Hidden Cost of Identity Friction in Retail

Cart abandonment and support costs climb when shoppers are blocked by clumsy sign-ins, resets and verification during checkout.

By Bobby Joseph • 6 min read • Yesterday
Only 14% of business leaders have full OT visibility - why it's time to take a more honest view of risk
Digital Transformation

Only 14% of business leaders have full OT visibility - why it's time to take a more honest view of risk

Fewer firms are overestimating OT security maturity, as only 14% can see their environments fully and gaps are coming into focus.

By Joshua Alcock • 5 min read • 2 days ago
Why does the channel need to turn partner feedback into strategy?
Customer Experience

Why does the channel need to turn partner feedback into strategy?

Structured feedback can help firms spot shifting demand sooner and steer product, messaging and investment away from guesswork.

By Will Morey • 4 min read • 3 days ago
How to prevent fake signups on your Shopify store
Data Protection

How to prevent fake signups on your Shopify store

Fake addresses are inflating discount redemptions and weakening email deliverability, costing merchants margin and trust in their data.

By Edmund Ng • 6 min read • 3 days ago
PRLab scores 100 media placements for Gr4vy campaign
Software-as-a-Service

PRLab scores 100 media placements for Gr4vy campaign

The 12-month campaign generated more than 100 earned placements and about 402 million impressions, helping Gr4vy stay visible between announcements.

By Karen Joy Bacudo • 3 min read • 3 days ago
How can phishing-resistant authentication strengthen AML compliance across the accounting sector?
Data Protection

How can phishing-resistant authentication strengthen AML compliance across the accounting sector?

Phishing-resistant logins could curb account takeovers that let criminals tamper with tax data, refunds and audit trails across firms.

By Geoff Schomburgk • 6 min read • 3 days ago

Stories from Other Regions

Opinion stories

Why some tax transformation projects succeed while others struggle
Digital Transformation

Why some tax transformation projects succeed while others struggle

Poor data, fragmented systems and weak processes are leaving some tax teams unable to reap the benefits of cloud roll-outs.

By Russell Gammon • 4 min read • Yesterday
Why trust should be the number one priority for AI customer experience
Digital Transformation

Why trust should be the number one priority for AI customer experience

Fewer than half of people globally trust AI, putting customer adoption and revenue at risk unless firms explain how systems make decisions.

By Martijn Gribnau • 5 min read • Yesterday
Why AI firms are redefining the value of office space and why flexibility is a premium worth paying for
Artificial Intelligence

Why AI firms are redefining the value of office space and why flexibility is a premium worth paying for

AI-driven expansion is pushing premium flexible offices into a strategic role, as firms pay more to open in weeks and hedge uncertain headcount.

By Robert How • 5 min read • 2 days ago
We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up
Software-as-a-Service

We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up

Switching from ChatGPT to Copilot exposed data-loss, support and trust risks, as prompts and tools built by staff proved hard to move or manage.

By Adri Leite • 6 min read • 2 days ago
EBIT-T -DA: AI's hidden line item, solving AI's growing cost problem with observability
Digital Transformation

EBIT-T -DA: AI's hidden line item, solving AI's growing cost problem with observability

AI spending is eroding margins and boards lack the real-time visibility needed to weigh token costs against business value.

By Gerardo Barranquero • 8 min read • 2 days ago
Your engagement survey is doing its best, its best is no longer good enough
Software-as-a-Service

Your engagement survey is doing its best, its best is no longer good enough

Annual questionnaires are leaving managers blind to fast-moving workplace pressures, because they capture snapshots instead of actionable signals.

By Kim Severinsen • 5 min read • 2 days ago
Beyond capital: How Scotland is shaping the future of fintech
Fintech

Beyond capital: How Scotland is shaping the future of fintech

Private backing and public funding are helping Scottish fintech firms scale AI tools, with Aveni's GBP £12 million round and FRIL's GBP £3.18 million boost.

By Pamela Bryer • 4 min read • 3 days ago
Weather-driven demand and the limits of seasonal inventory planning
Supply Chain

Weather-driven demand and the limits of seasonal inventory planning

Retailers risk overstock and shortages because weather-driven demand shifts with seasonal anomalies, not just heat, making winter buying decisions brittle.

By Aquatune • 5 min read • 3 days ago
Identity protection is the next fintech battleground
Data Protection

Identity protection is the next fintech battleground

Australians lost GBP £1.1 billion to scams last year, underscoring how banks now must protect customers' identities as well as their systems.

By Anthony Cooper • 5 min read • 3 days ago