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Professional Services Automation (PSA) Stories - Page 3

American Stories

Professional Services Automation (PSA) stories

AI reshapes accounting firms but full automation lags
Data Protection

AI reshapes accounting firms but full automation lags

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

By Karen Joy Bacudo • 4 min read • Sat, 24th Jan 2026
Ignition integrates with CCH Axcess to automate firm payments
Robotic Process Automation

Ignition integrates with CCH Axcess to automate firm payments

Ignition integrates with Wolters Kluwer's CCH Axcess to automate engagement and payments, helping US accounting firms reduce inefficiencies and boost revenue.

By Catherine Knowles • 3 min read • Mon, 28th Apr 2025

Global Stories

Professional Services Automation (PSA) stories

AI bookkeeping startup Botkeeper shuts after 11 years
Digital Transformation

AI bookkeeping startup Botkeeper shuts after 11 years

AI bookkeeping startup Botkeeper shuts after 11 years, citing rapid client consolidation, lost revenue and an unsustainable path forward.

By Karen Joy Bacudo • 4 min read • Tue, 10th Feb 2026
Lexful launches AI-first IT documentation tool for MSPs
Digital Transformation

Lexful launches AI-first IT documentation tool for MSPs

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Actionstep unveils AI time capture tool Trace for firms
Software-as-a-Service

Actionstep unveils AI time capture tool Trace for firms

Actionstep launches AI-powered Trace to automate time capture for law firms, backed by its acquisition of passive tracking startup Traced.

By Catherine Knowles • 4 min read • Sat, 31st Jan 2026
Orbital raises USD $60m to scale AI for real estate law
Digital Transformation

Orbital raises USD $60m to scale AI for real estate law

Orbital raises USD $60m to expand its AI platform for real estate law, targeting US growth and doubling headcount after UK success.

By Mark Tarre • 4 min read • Mon, 26th Jan 2026
White & Case rolls out Legora AI platform worldwide
Digital Transformation

White & Case rolls out Legora AI platform worldwide

White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
IRIS rolls out AI tool to speed UK personal tax returns
Digital Transformation

IRIS rolls out AI tool to speed UK personal tax returns

IRIS launches AI anomaly-checking tool for UK personal tax returns, promising to cut prep time to 90 minutes and slash errors by up to 95%.

By Catherine Knowles • 5 min read • Fri, 19th Dec 2025
Sage named leader in IDC ranking for AI PSA & ERP
DevOps

Sage named leader in IDC ranking for AI PSA & ERP

Sage has been named a leader in IDC's 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Spotto launches AI cloud platform to boost Azure efficiency for MSPs
Cloud Security

Spotto launches AI cloud platform to boost Azure efficiency for MSPs

Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.

By Melvin Hipolito • 3 min read • Fri, 28th Nov 2025
Ignition & Karbon integration aims to boost accounting firm efficiency
Financial Systems

Ignition & Karbon integration aims to boost accounting firm efficiency

Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.

By Shannon Williams • 3 min read • Wed, 16th Jul 2025
ManageEngine unveils MSP Central to streamline provider operations
Software-as-a-Service

ManageEngine unveils MSP Central to streamline provider operations

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.

By Catherine Knowles • 4 min read • Thu, 26th Jun 2025
AI: The future belongs to those who put the humans in the machine first
Generative AI

AI: The future belongs to those who put the humans in the machine first

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

By Jamie Ng • 9 min read • Tue, 17th Jun 2025
Projectworks secures NZD $25 million in funding to drive global growth
DevOps

Projectworks secures NZD $25 million in funding to drive global growth

Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

By Sean Mitchell • 6 min read • Mon, 9th Jun 2025

Stories from Other Regions

Professional Services Automation (PSA) stories

Barracuda updates BarracudaONE to speed email threat response for MSPs
Firewalls

Barracuda updates BarracudaONE to speed email threat response for MSPs

Barracuda updates BarracudaONE, boosting MSPs' email threat response up to ten times faster and automating billing with new PSA integrations.

By Melvin Hipolito • 4 min read • Wed, 15th Oct 2025
Assurix launches real-time trustmark for MSPs with live checks
Supply Chain

Assurix launches real-time trustmark for MSPs with live checks

Assurix launches a real-time trustmark for MSPs, enabling continuous verification of security and service standards via live operational data integrations.

By Kaleah Salmon • 4 min read • Wed, 8th Oct 2025
Publicis Sapient appoints data & AI lead for Australia
Data Analytics

Publicis Sapient appoints data & AI lead for Australia

Publicis Sapient appoints Gavin Seewooruttun as VP, Data and AI Lead in Melbourne, boosting its AI-driven digital transformation focus in Australia.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025