Transcription Stories

American Stories

Transcription stories

AI reshapes accounting firms but full automation lags

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

By Karen Joy Bacudo • 4 min read • Sat, 24th Jan 2026

Global Stories

Transcription stories

Software-as-a-Service

Zoom adds AI tools for office spaces & meeting rooms

Meeting-room decisions will now flow into follow-up work more easily as Zoom rolls out AI capture, signage and camera tools for offices.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Software-as-a-Service

DSi Compliance launches DS-Investigator for audio analysis

Law enforcement teams may cut review time as the platform tackles noisy, multilingual recordings and flags relevant evidence from $50.

By Mark Tarre • 4 min read • Last month

Unified Communications

Shure & Zoom launch IntelliMix kits for Zoom Rooms

Clearer audio and simpler rollouts are set to help schools and businesses equip Zoom Rooms for hybrid meetings and AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Customer Relationship Management

Hype growing - but SMEs still face barriers to AI adoption

Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.

By David Shilovsky • 5 min read • Last month

Software-as-a-Service

Karbon launches Kai AI coworker for accounting firms

Accounting firms could cut manual work as Karbon's early-access Kai AI uses platform data to draft tasks, insights and workflows.

By Karen Joy Bacudo • 4 min read • Last month

Biometrics

RØDE unveils Sonaura mic tech, wireless gear & software

Production users gain smaller, tougher microphones and dual-channel wireless kit as RØDE expands from capture to editing software.

By Joseph Gabriel Lagonsin • 5 min read • Mon, 20th Apr 2026

Gaming

Hands-on review: Samsung Galaxy A57 5G smartphone

Longer software support and a tougher, slimmer build make Samsung's mid-range handset more appealing, though the camera and charging lag rivals.

By Sean Mitchell • 5 min read • Fri, 27th Mar 2026

Unified Communications

Zoom showcases AI tools for APAC SMBs in daily work

Zoom says APAC small firms are moving AI from pilots to daily workflows, boosting productivity while trying to avoid new complexity.

By Mark Tarre • 5 min read • Wed, 25th Mar 2026

Unified Communications

Zoom expands agentic AI to automate workplace tasks

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 11th Mar 2026

Unified Communications

Wordly adds live AI translation to Microsoft Teams

Wordly brings live AI captions and audio translation to Microsoft Teams meetings via a simple browser link to cut cross-language friction.

By Mark Tarre • 4 min read • Sat, 7th Mar 2026

Customer Relationship Management

Contented raises NZD $4.1m to fuel AI expansion

Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.

By Melania Watson • 4 min read • Thu, 12th Feb 2026

Software-as-a-Service

DSi Compliance hires David Whipple to drive US growth

DSi Compliance taps former police captain David Whipple to spearhead North American growth and expand DS-Keywords in US law enforcement.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026

Customer Relationship Management

Enreach & Cataleya launch APAC white-label UCaaS push

Enreach and Cataleya team up to launch a white-label UCaaS platform for APAC service providers, targeting booming cloud comms demand.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 9th Jan 2026

Generative AI

Journalists seek balance as AI adoption grows amid ethical concerns

A survey reveals 91% of newsrooms use AI as journalists balance new tech with core skills amid ethical worries and scarce training.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025

Storage

Wasabi & ScorePlay partner to boost AI for sports media

Wasabi Technologies and ScorePlay partner to offer AI-powered media management and cloud storage, helping sports organisations control and share content more efficiently.

By Sean Mitchell • 3 min read • Thu, 23rd Oct 2025

Customer Relationship Management

Zoom AI Companion expands integrations & features for productivity

Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.

By Catherine Knowles • 4 min read • Thu, 10th Jul 2025