IT Brief US - Technology news for CIOs & IT decision-makers

Workflow Automation stories - Page 7

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Flux result 8c15e357 edda 4f7f 97fa da29e0cb2b80

Payhawk flags AI governance gap in finance leaders

This month
#
manufacturing
#
data analytics
#
digital transformation
Payhawk survey finds 45% of self-described AI leaders in finance lack minimum use rules, exposing a wider gap between ambition and control.
Flux result dfa83a9e 274a 42bb 9966 8a8d29b7bc71

8x8 launches AI Studio for customer experience agents

This month
#
saas
#
uc
#
data protection
8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Flux result 1e0a9b41 543f 4778 a52b 2505ce0c06b0

Qlik adds AI agents in order to turn analytics into action

This month
#
data analytics
#
digital transformation
#
rpa
Qlik adds new AI agents to its analytics platform, aiming to move enterprise users from spotting data changes to triggering workflows and predictions.
Email attachment20260415 1442598 vetnx6

Convelio secures Series C to expand New York storage

This month
#
digital transformation
#
cx
#
martech
Convelio wins Series C backing and a Phillips mandate as the fine art logistics group prepares a New York warehouse and AI-driven growth.
Flux result aed308ef 8197 4b85 b5c7 d31bc9d7e0dd

Tax Systems launches AI Assistant for cross-border tax

This month
#
document management
#
digital transformation
#
ecm
Tax Systems rolls out AI assistant blending company data and IBFD research to speed cross-border tax analysis for multinational in-house teams.
Flux result ba239c2d 5415 4c34 829f 4d77662c6b07

Robotic Marketer launches AI direct mail tool for home services

This month
#
devops
#
data analytics
#
martech
Robotic Marketer adds AI direct mail to its marketing platform, aiming to help home services firms target buyers and coordinate print with digital campaigns.
Flux result e3c74a02 f1bc 4eb8 8128 2b8547718b82

Amex GBT adds AI to Egencia & links Concur Expense

This month
#
uc
#
data analytics
#
digital transformation
Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.
Images  5

Caruso wins $9.3M funding, scales AI fund services

This month
#
crm
#
digital transformation
#
fintech
Caruso lands AUD $9.3 million from Icehouse Ventures and GD1 as Centuria joins 80-plus clients using its AI-native fund administration platform.
Flux result 2bb6e62a 93f2 4ff4 8570 c1124c934c6f

WatchGuard & HaloPSA integrate security tools for MSPs

This month
#
firewalls
#
digital transformation
#
network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Flux result eae35cb0 8bcb 4283 a06e 36f3b5f0d51f

ACTO launches role-based AI SuperAgents for Life Sciences

This month
#
digital transformation
#
rpa
#
risk & compliance
ACTO rolls out role-based AI SuperAgents for life sciences field teams, aiming to speed compliant access to approved content across sales and medical work.
Flux result 236c6779 6d7f 434b b888 6b352bd6f62e

Q4 buys Virtua Research to add analyst consensus data

This month
#
saas
#
crm
#
data analytics
Q4 acquires Virtua Research to bring analyst consensus data and AI-powered earnings workflows into its investor relations platform.
Flux result 35a7a247 2bd5 41ad a911 5993e5986341

NASCAR uses AI to speed race analysis & fan feedback

This month
#
data analytics
#
digital transformation
#
cx
NASCAR expands AI use to cut race analysis from hours to minutes, sharpen fan feedback reviews and guide decisions on competition quality.
Flux result 8934c692 c42d 4c52 8878 80af0a8a9866

Splashtop launches unified IT platform for endpoints

This month
#
endpoint protection
#
digital transformation
#
advanced persistent threat protection
Splashtop unveils AI-assisted endpoint platform for IT teams, blending patching, remote support and security alerts in one console.
Flux result a05fb952 6e0f 49f0 a163 fa38884a0a63

Infobip launches AgentOS platform, targets agentic AI shift

This month
#
uc
#
digital transformation
#
mfa
Infobip marks 20 years with AgentOS launch as it pushes into agentic AI, aiming to unify customer data and let AI agents act across channels.
Flux result 21b95a62 8054 45ec 9ccd 042b9bd9c2d5

Qlik partners ServiceNow to embed analytics in workflows

This month
#
data analytics
#
data fabric
#
rpa
Qlik and ServiceNow team up to pipe governed analytics and metadata into workflows, aiming to sharpen AI agents' decisions across enterprise systems.
Flux result d786dbf3 f190 49b0 8825 0241b4dc4194

Anthropic launches Claude for Word with tracked edits

This month
#
rpa
#
risk & compliance
#
erp
Anthropic brings Claude into Microsoft Word as a beta add-in, letting users edit tracked changes, check documents and draft in templates.
Flux result af364f56 7ae7 4755 adaf f748c525b01b

Cloudflare expands Agent Cloud for AI software agents

This month
#
paas
#
digital transformation
#
edge computing
Cloudflare adds compute, storage and sandboxing tools to Agent Cloud as it races to become the infrastructure layer for AI software agents.
Pascal

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

This month
#
digital transformation
#
rpa
#
erp
CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.
Flux result 1a4b509c 8537 4771 abf9 f4e1729e2801

Oracle adds Lucinity AI investigation tools for banks

This month
#
digital transformation
#
fintech
#
it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
1692646411737

Exclusive: Celonis global banking head says AI rollout hinges on process intelligence

This month
#
data analytics
#
digital transformation
#
cx
Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.