Infor expands AWS alliance to boost generative AI for industry

Infor has expanded its collaboration agreement with Amazon Web Services (AWS) to support the accelerated adoption of generative artificial intelligence (AI) among their joint customers.

The new agreement builds on Infor's decade-long involvement as a member of the AWS Partner Network, and aims to strengthen the firm's integration with AWS's technology solutions and increase accessibility, including through AWS Marketplace.

Industry focus

The collaboration brings together Infor's experience in cloud-based business software across industries such as healthcare, manufacturing, and food and beverage with AWS's cloud and generative AI capabilities.

Infor currently delivers tailored functionality across more than 2,000 industry micro verticals, and the agreement will support co-innovation and co-selling initiatives targeting precisely configured solutions for specific industry segments.

As Infor continues to adopt AWS's generative AI innovations, such as Amazon Bedrock, the company aims to enhance its ability to provide AI-driven solutions and insights that address unique operational challenges at the industry micro vertical level.

These initiatives are intended to help organisations streamline operations and deliver customer experiences leveraging AWS's AI offerings.

Infor also plans to use AWS Marketplace to expand its reach and allow more customers to simplify their software procurement processes. Through AWS Marketplace, Infor will integrate its cloud enterprise resource planning (ERP) solutions with AWS's cloud and AI services. This approach is designed to bolster scalability, security, and performance for customers, enabling quicker deployment of Infor solutions and supporting digital transformation.

Recent achievements

The collaboration has led to measurable business outcomes, with Infor reporting significant growth in its AWS Marketplace revenue - an increase of more than 900% from 2023 to 2024. There has also been a year-on-year increase of over 400% in joint co-sell launched deals during the same period.

Infor has attained six AWS Competencies, which the company says demonstrates its expertise in delivering solutions powered by AWS and supporting organisations in their operational transformation efforts.

Statements from stakeholders

"Infor's collaboration with AWS reinforces our dedication to helping businesses harness the power of generative AI," said Jeanne Newberry, Senior Vice President, Ecosystems and Business Development, Infor. "Our focus is to provide industry-specific cloud solutions across thousands of micro verticals globally that facilitate seamless digital transformation. This collaboration enhances our capacity to deliver superior, industry-specific technological advancements, such as agentic AI, to maximise our customers' competitive differentiation."

Customers are expected to benefit from the alliance as well. Elisabetta Venezia, Group Director, ERP System & Data Management at GMM Pfaudler, said, "The enhanced collaboration between Infor and AWS will be instrumental in driving innovation within our business.

By leveraging Infor's deep industry expertise and AWS's advanced cloud and AI capabilities, we can access cutting-edge solutions that help us stay competitive in a fast-changing market.

This collaboration empowers us to streamline operations, enhance decision-making, maintain good quality of data, and deliver better outcomes for our customers, ensuring we not only thrive today but are well-positioned for future growth."

From AWS, Chris Grusz, Managing Director of Technology Partnerships, commented, "Over ten years of collaboration with Infor has proven that when AWS cloud capabilities meet specialised industry expertise, customers achieve remarkable outcomes. The 900% revenue growth in AWS Marketplace demonstrates the strong demand for Infor's offerings on AWS. This Strategic Collaboration Agreement enhances our approach by integrating AWS's generative AI technologies like Amazon Bedrock, enabling businesses across manufacturing, healthcare, and other industries to accelerate their digital transformation through AWS's secure, scalable infrastructure."

Broader outlook

Infor's expanded agreement with AWS is intended to support continued advancement in generative AI solutions across industries by leveraging both companies' combined strengths in cloud technology and sector-specific expertise.

Growth in co-sell activity and AWS Marketplace revenue demonstrates increasing demand for such services as businesses undertake digital transformation efforts with an emphasis on cloud and AI-driven tools.