Online shopping stories
Cyber Monday shoppers face scams and cyber threats; follow 10 expert tips to safely secure your data and enjoy the season's best online deals.
Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.
Over half of Black Friday-themed spam emails are scams, with fraudsters impersonating brands like Amazon to steal personal data worldwide.
Cyber Monday shoppers are urged to protect their data from scams like fake sites, phishing emails and insecure payments during the online shopping surge.
Bike Matrix's compatibility tool boosted Bike24's sales by 69% and cut returns by 10%, easing online bike part purchases and saving customers time.
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
Nearly all marketers see personalisation as vital for Black Friday, yet 27% struggle to tailor offers, risking customer loyalty and sales opportunities.
By 2026, AI agents will fully manage shopping, choosing and buying products based on your style and needs, transforming retail into seamless, intelligent commerce.
digiDirect launches Black Friday Clickathon with up to 50% off cameras, computers and mobile devices across major brands like Sony, Canon and Apple.
Booktopia launches Black Friday sale with discounts up to 80% on thousands of titles across genres, running through early December with delivery Australia-wide.
LG Electronics Australia offers major Black Friday discounts on home entertainment, appliances and IT products until early December or while stocks last.
Nearly half of Australians now use AI-powered tools to personalise gifts, with younger shoppers leading the shift towards smart, tailored gifting and digital eGifts.
UK retailers risk Black Friday outages as 40% deploy untested code, threatening sales and customer trust during peak online demand.
UK Black Friday spending is set to reach GBP £14 billion as CCL expands global logistics to meet soaring eCommerce demand this sales period.
Australian shoppers are set to spend a record AUD $6.8 billion during Black Friday to Cyber Monday, with social media buzz driving soaring online engagement.
AliExpress partners with Homart to launch an online wellness store in Australia, offering vitamins, skincare, and lifestyle products with plans to expand to 200 SKUs.
A global survey finds 42% of shoppers trust AI-generated product summaries over websites, signalling a shift in how brands are discovered online before Black Friday.
One in three Australian online shoppers use BNPL services, with Gen Z and Millennials driving a rise in demand for flexible payments like PayPal Pay in 4.
Many Australian seniors pay for home internet plans with speeds and data beyond their needs, increasing costs despite prioritising affordability.
Zen Internet celebrates 30 years as the UK's oldest independent ISP, growing from a kitchen-table start-up to a national broadband provider with 650 staff.