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Online shopping Stories - Page 20

American Stories

Online shopping stories

Global Stories

Online shopping stories

Generative AI fuels 4,700% rise in retail web traffic, Adobe finds
Customer Experience

Generative AI fuels 4,700% rise in retail web traffic, Adobe finds

Generative AI boosts US retail web traffic by 4,700% year-on-year as shoppers increasingly use AI tools for research and recommendations, Adobe reveals.

By Sean Mitchell • 4 min read • Fri, 22nd Aug 2025
David Jones, BWS & The Iconic expand digital post-purchase offers
Digital Transformation

David Jones, BWS & The Iconic expand digital post-purchase offers

David Jones, BWS and The Iconic partner with Rokt to offer tailored post-purchase promotions, enhancing customer experience and boosting revenue.

By Kaleah Salmon • 3 min read • Thu, 21st Aug 2025
Nearly half of Australians use AI assistants for online shopping
Marketing Technologies

Nearly half of Australians use AI assistants for online shopping

Nearly half of Australians use AI assistants for online shopping, with 78% expecting such tools to become mainstream within a year, says PayPal research.

By Sean Mitchell • 4 min read • Wed, 20th Aug 2025
AI-driven referrals transform shopping, travel & banking online
Marketing Technologies

AI-driven referrals transform shopping, travel & banking online

AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.

By Sean Mitchell • 6 min read • Tue, 19th Aug 2025
Australian eCommerce sees rising EOFY returns despite strict policies
Customer Experience

Australian eCommerce sees rising EOFY returns despite strict policies

Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.

By Jed Nykolle Harme • 3 min read • Sat, 16th Aug 2025
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Risk & Compliance

Riskified & HUMAN join forces to tackle AI-driven eCommerce risks

Riskified and HUMAN Security partner to help merchants manage rising risks and opportunities from AI-driven eCommerce shopping agents.

By Catherine Knowles • 4 min read • Fri, 15th Aug 2025
New Zealand consumers show rising interest in agentic AI tools
Digital Transformation

New Zealand consumers show rising interest in agentic AI tools

New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.

By Sean Mitchell • 4 min read • Mon, 11th Aug 2025
4 in 10 UK scam victims recover nothing after GBP £765 loss
Fintech

4 in 10 UK scam victims recover nothing after GBP £765 loss

A survey finds 40% of UK scam victims recover nothing from an average loss of GBP £765, highlighting the growing impact of online fraud.

By Jed Nykolle Harme • 4 min read • Wed, 6th Aug 2025
Temu joins INTA anti-counterfeiting committee to boost IP rights
Unified Communications

Temu joins INTA anti-counterfeiting committee to boost IP rights

Temu has joined the International Trademark Association's Anti-Counterfeiting Committee to strengthen global intellectual property protection in eCommerce.

By Sean Mitchell • 3 min read • Fri, 25th Jul 2025

Stories from Other Regions

Online shopping stories

Xtend unveils native eCommerce tool for brands in SEA
Fintech

Xtend unveils native eCommerce tool for brands in SEA

Xtend launches a native eCommerce tool to boost brand visibility and track sales on Shopee, Lazada, and TikTok Shop across Southeast Asia.

By Jed Nykolle Harme • 3 min read • Sat, 30th Aug 2025
Australians prioritise privacy & AI personalisation in online shopping
Data Protection

Australians prioritise privacy & AI personalisation in online shopping

New research reveals Australians prioritise data privacy and AI personalisation in online shopping, seeking better service and seamless digital experiences.

By Melvin Hipolito • 3 min read • Tue, 26th Aug 2025
Why 'ship-from-store' is the 'path to profit' for Australian retailers
Digital Transformation

Why 'ship-from-store' is the 'path to profit' for Australian retailers

Australian retailers are adopting ship-from-store to cut costs, speed up delivery and boost profits amid rising costs and fierce competition from global giants.

By Jamie Cairns • 7 min read • Mon, 25th Aug 2025
How Retailers Can Prepare for Peak Season Success
Customer Experience

How Retailers Can Prepare for Peak Season Success

Retailers worldwide are embracing AI-driven personalization and immersive tech to boost holiday sales and reduce returns this peak season, says new survey.

By Wanda Cadigan • 3 min read • Wed, 20th Aug 2025
THG Commerce named TikTok Shop Partner in social retail push
eCommerce

THG Commerce named TikTok Shop Partner in social retail push

THG Commerce has become an official TikTok Shop Partner, enhancing its social commerce services to help brands sell directly on social media platforms.

By Kaleah Salmon • 3 min read • Mon, 18th Aug 2025
Older Australians drive retail with demand for personal touch
Customer Experience

Older Australians drive retail with demand for personal touch

Older Australians, buoyed by financial security, drive retail growth with a preference for personalised service, quieter stores, and tech support in Australia.

By Melvin Hipolito • 3 min read • Thu, 7th Aug 2025
European survey shows payment trends, sustainability focus
Digital Transformation

European survey shows payment trends, sustainability focus

A Nexi survey of 28,000 Europeans reveals regional online payment preferences and growing demand for sustainable retail practices across the continent.

By Jed Nykolle Harme • 3 min read • Wed, 6th Aug 2025
UK retail traffic from GenAI assistants surges 1200%
Data Analytics

UK retail traffic from GenAI assistants surges 1200%

UK retail websites have seen a 1200% rise in traffic from generative AI assistants, as shoppers increasingly trust GenAI for product research and buying decisions.

By Jed Nykolle Harme • 3 min read • Thu, 24th Jul 2025